Customer Reviews

Irvine Watch Repair specializes in fine Watch, Clock, and Jewelry maintenance.  We do all work in-house, and it is guaranteed for one year.  Our Master Watchmaker, Al Afdasta, has more than 35 years of experience in watchmaking and Clock making.

Customer Reviews

I recently had the pleasure of coming here after a bad experience at Fast Fix Jewelers at the Shops in Mission Viejo.

The gentleman helping us was very professional and expressed genuine concern in the fact that I was initially told at Fast Fix that my watch needed an overhaul. Immediately he opened the watch and diagnosed the problem. He fixed a damaged lever and changed the battery in minutes. He then sat down with me and showed me how to properly set the watch, including the date and the other dials.

Incredible customer service, professional, and very efficient. It is such a pleasure to come across a business who cares about doing good quality work for their customers. I highly recommend Time Jewelers Palace.
9/20/2014
255 – J Y.
Irvine, CA
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I want to take this opportunity to thank Al (Owner of Time Palace Jewelers) for servicing my watches for a past couple of years. I am a watch enthusiast and collector and I have owned several mechanical self-winding automatic watches. One of the thing that intrigues me most about the mechanical watches is its accuracy. Most modern mechanical non-COSC certified watches usually have a typical accuracy of +/- 5 seconds to +/- 10 seconds per day. That is 99.994% and 99.988% accuracy respectively.
The watches that I have owned usually have between +6 to +8 seconds per day which is already within COSC certification. However, I am still not very satisfied with the accuracy of my watches. So I brought my watches in for Al to perform a process called “regulation”. Basically this is a process of regulating the beat rate by turning the screw and with the time-measuring machine, a qualified watchmaker can accomplish this in a matter of minutes.
This is where Al came in. He has executed this process to perfection. He is very knowledgeable and understands all of mechanical movements. Al has regulated my watches to only +/- 2 seconds per week!! That is when I wear my watch on the day and put it down at night.

So for all watch enthusiasts out there, I would highly recommend to go to Time Palace Jewelers and have Al adjust/regulate if you found your watches to be too fast or too slow.
8/27/2014
254 – Hank L.
Laguna Niguel, CA
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Al was very fast and efficient and had my watch fixed in one day. I got the impression he knew what he was doing. The prices appear to be not low but fair. I would recommend them to my friends.
8/14/2014
253 – Richard F.
Orange, CA
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Wonderful, trustworthy, on time, thorough
8/1/2014
252 – Leonard C.
Tustin, CA
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I was surprised to see the number of 4-5 star reviews and knew I had to give this place a try.

I’ve had problems with my watch ever since it was soaked in Asia’s monsoon season in 2010. The battery would need to be changed every few months and just adjusting the time for daylight savings or for time zones on it would put it out. I brought it to Al today and right away he pointed out the corrosion in the movement under the microscope but it could still be seen with the naked eye. I can’t believe that all these other people who “helped” me replace the battery (every 6 months or so) had never seen it or mentioned that it should be fixed. Apparently, the corrosion would deplete the battery charge much more quickly.

He changed the movement (surprised he had it as it’s an older Raymond Weil but he assures me that he keeps plenty of stock on hand so that customers do not have to wait), cleaned the band, replaced the gasket and battery all for $150. Thought that was very fair for his expertise and craftsmanship. I especially appreciated his honest, clear, diagnosis and quick service. He was done with the repair in 20 minutes.
8/1/2014
251 – Linda C.
Irvine, CA
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I found this jeweler by searching the internet for someone who sized rings while you wait. I’m so glad Time Palace Jewelers came up. Al and his son were very helpful, friendly and efficient. He did a great job on sizing my wedding band and the best part is he does the work right in front of you. The shop is clean and orderly. It’s really hard to find a place where the work is done on the premises. He also tightened the prongs and polished both my husband’s and my ring. Great customer service, quality work and fast. Reasonable pricing too. I definitely recommend this jeweler (Master watchmaker) to everyone :-)
7/12/2014
250 – F L.
Garden Grove, CA
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Thank you very much for your wonderful job on our grandmother’s clock. I would highly recommend Al !! A very-well educated person and pleasant to talk to…)))
4/10/2014
249 – Valeria G.
Irvine, CA
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I called on a Saturday and was able to make a same day appointment. They gave me a quote upfront with scope of work. Al showed up on time and reviewed the clock and work to be performed. He showed his expertise and care in fixing my Grandfather clock that hadn’t been cleaned or worked in 12 years. He finished on time and per quote. He even showed me how to properly take care of the clock. I highly recommend Time Palace Jewelers. Thank You!
2/23/2014
248 – Mike B.
Tustin, CA
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I brought in my 35 yr old gold Rolex that was losing time. Al inspected my watch told me the items I needed to replace and he gave me an itemize price. He told me it would be a week, but he had it repaired in 3 days. When I came in to pick it up, it was clean and shinning like it was brand new. I have worn it for a week now and it is keeping PERFECT time. I will use Al from now on. The quality of the work and his price was reasonable. It was well worth the drive for me. I would recommend his services without any reservations to anyone with a rolex.
Guy – Beverly Hills, CA
2/21/2014
247 – Guy W.
Beverly Hills, CA
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My 40 year old rolex watch fogged up and I needed to have it repaired. I dropped my watch off on a Tuesday and Al said that it needed to be serviced and the crystal replaced. Al overnighted the crystal, serviced the watch and had it ready on Thursday(2 days). Al also redid the blacking detail on the bezel of the watch. Watch looks like new. I have had Al work on my watch twice and both times the work was done correctly and quickly.
2/21/2014
246 – Gene W.
Mission Viejo, CA
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My Swiss Army quartz watch was running slower so I brought in to Al to take a look. Unfortunately, a new battery won’t fix the issue since it was something to do with the movement. Al gave me two options, one was cheaper but the result might not be ideal. Another one was more expensive, by replacing the entire movement, but we know the watch would run like new again. He spent some time to explain to me to make sure that I was comfortable with the options. I chose to replace the movement and he said it could be done within a few days.

I got a call from hime less than 48 hours after I dropped off my watch and it was ready to pick up! When I picked up my watch, it was in a much nicer condition than before since he buffed the entire surface for me. With one year of warranty, I’m sure my watch would serve me for years to come.

Thanks Al for fixing my watch!
2/20/2014
245 – Cheng C.
Irvine, CA
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Went to see AL and he got my old Swiss Army ticker looking Brand New for half the price of (Time Center Huntington Beach, CA). Al was friendly, professional and got to work on my old watch, 10 minutes later, I was looking at a 14 year old watch that looked literally brand new. Thank you Al. and his address is 102 W 1st Tustin, CA 92780 near old town Tusin, not in Santa Ana. Highly recommended!
2/1/2014
244 – Mike M.
Costa Mesa, CA
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I visited this store because I needed to get my watch battery replaced. While they were doing that I had a look around. They sell watch straps too so I asked if they could replace the worn-out strap as well. They let me choose from a large collection and then fitted it for me. As I have very small wrists they made an extra hole in the strap and ensured it would fit me. The service was very friendly and professional and there are some gorgeous clocks on the wall to look at while you wait!
2/1/2014
243 – John C.
Santa Ana, CA
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They did a great job getting some rings re sized. They did it quickly, affordable, and we love it. He did a great job and I would gladly come back if I need any of my jewelery re sized again.
11/1/2013
242 – Matt D.
Westminster, CA
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I brought my older Rolex Submarnier in for servicing. Besides routine servicing, the watch needed a new crystal & their was a problem with the clasp. Al looked at the watch& gave me an estimate. The watch was ready in a few days! When I picked-up my watch, it looked “brand new”. The cost was very reasonable & I had my watch back in a new days.

Excellent place to bring your older “high end” watches to for servicing or repair.

Al knows his business!
10/20/2013
241 – Alan B.
Costa Mesa, CA
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I’ve come to rely on YELP when looking for a good restaurant where ever I have traveled to. The other day I needed to have a ring repaired because the stone fell out, so I queried YELP for jewelry repair and found Time Palace Jewelers pretty close and with 5 stars and a bunch or reviews. After calling and arranging to take it to the store I drove over and was told my options and the costs. I told the owner to do the more expensive repair if he felt it would be needed, but that he could decide after getting the stone remounted. I had confidence either way, and was pretty resigned to paying the most expensive option, but to my surprise he called me just a couple hours later and said I could come pick it up. It was done, and it was fixed at the cheapest price quoted. Wow. That doesn’t happen at the auto repair shop! Thank you for your friendly, fast and honest service!
9/13/2014
240 -Greg A.
Irvine, CA
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I love this place. Every time I need my battery changed I come here. The owner is such a sweet nice guy and very fast and reliable.
9/10/2014
239 -Sharon L.
Anaheim, CA
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al was great to deal with. a skilled and ethical craftsman.
9/6/2014
238 -Frank B.
Newport Coast, CA
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Watch sized in less than 5 minutes. Although people kept coming in, the work continued. Completely appreciate the customer service and great work!
8/30/2014
237 -Jamie C.
Irvine, CA
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As a fellow tustin business owner it’s great to find a reliable watch repair. It was a pleasure meeting Al and his son. They were both very kind courteous and professional. My wife’s watch is running great thanks to there awesome work. Anytime u need any type of watch , clock or jewelry expertise then this is your place. Thanks guys
8/29/2014
236 -John N.
La Verne, CA
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Over the weekend, I accidentally dropped my Fiance’s Engagement Ring and we needed to get it fixed ASAP. Seeing the great reviews for Time Palace Jewelers, we decided to go there to see if they could help repair the ring.

After arriving at Time Palace Jewelers and speaking with Al and his son, Richard, we found out that the prongs on the ring were bent and the diamond needed to be re-set. For a proper re-setting of the ring, it would take about 3-4 days.

As it was my Fiance’s engagement ring, we were concerned about leaving the ring with a store for 3-4 days.

After just picking up the ring today, these concerns were completely unfounded.
Al and his son, like so many other yelp reviews have written, are incredible people. They are patient, honest and trustworthy. They simply know that this is how businesses are supposed to be run.

Especially with an engagement ring, it is incredibly important to find the right people who know what they are doing and Al and his son definitely fit that category. Al made sure both my Fiance and I took a good look at the ring under his microscope, made sure to properly map the diamond (so we know it’s ours) and taught us how to recognize our own diamond so no one can try to lie to us.

My diamond was also GIA Certified so he made sure that the number was clearly written down and verified by us personally. Al also made sure we matched up the number when we picked it up to ensure we had our ring.

If you happened to drop your ring like we did, Time Palace Jewelers is the right place to go. There’s a reason he has so many great reviews.
8/26/2014
235 -Kevin T.
Cypress, CA
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This was the first experience that I changed a battery of my watch in the US. The service was really quick and perfect!!! When I was in Japan, usually I cannot have the battery change in the same day, so I thought I had to ask them to keep my watch at the store for a few days, but my assumption was turned over completely! The service was ended in 3 minutes and I could take my watch to home soon. Excellent! I was impressed the quality of repair.
8/23/2014
234 -Yoshiko F.
Irvine, CA
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Yesterday, I hit my left hand and broke the band on my engagement ring. My fiance and I freaked out, understandably. We frantically called Time Palace along with other jewelers listed on Yelp, but only reached voicemails. Giving up, we headed to a brand name jeweler to surrender my ring for a 2 week off-site fix…but then the jeweler returned the missed call and told us to come in the next morning.

I came in this morning expecting terrible news. However, the jeweler gave me not only good news (that my ring could fixed within the week) but he also gave me options of how I could have thia fixed. He was very honest about the changes and gave me his assessment, allowing me time to confer with my fiance nd assuring mr that “there was no rush”.

He gave me advice of how to reinforce my delicate ring and immediately got to work. I am amazed at how he has been able to manage all the other business he has coming into the shop while comforting me, as well. He knew specifics about his regular customers, asking about their family and even appointments they had previously shared with him that they had.

Though I was disappointed by a fairly noticeable color difference where the ring was mended, the jeweler had warned me of this so I understand there was little that could be done. I am considering buying a solid wedding band (or two) to cover the discoloration.

Oh, and did I mention that I came in a week after I got engaged asking if I should get the ring resized (because of my fingers denting in from another ring I had worn for 2 years and he said wait a week amd.gave me tips of how to increase circulation to the area so the tissue would more evenly spread out?!

I am impressed by the integrity and kind spirit exhibited in this business. I definitely will come back to this jeweler in the future. I definitely will recommend this jeweler.
8/8/2014
233 -Alex H.
Santa Ana, CA
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I looked around at two different spots and they couldn’t help me engrave these pint glasses I had. (Mind you this is the day before my wedding) Al made it happen! Don’t go anywhere else.
8/1/2014
232 -Josh G.
Santa Ana, CA
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I had 3 watches that needed new batteries. I was in and out in less than 5 minutes! Very reasonably priced compared to the other places I checked. Definitely coming here again!
7/24/2014
231 -Rochelle R.
Costa Mesa, CA
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My $500.00 Raymond Weil watch stopped working and I was looking for a place to repair it in my neighborhood of Tustin. Following the excellent reviews I brought it up to Palace jewelers. The owner look at it immediately. He was knowledgeable and friendly. The repair was done promptly at a reasonable price. I will use this shop in the future again and recommend it to friends who need a jeweler for purchase or repair.
7/18/2014
230 -Paule E.
Santa Ana, CA
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I went in for a relatively minor watch repair…a broken glass face. I chose this location because of the yelp reviews and was glad that I did. Excellent customer service and a fair price. Would recommend to others
7/8/2014
229 -D S.
Irvine, CA
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Listed in Watches, Watch Repair, Jewelry
I purchased a Rolex day Date President. It was about $12K. It was delivered within 3 days and it came with papers. I checked out the watch and the appraisal and it’s 100% authentic. Their staff was friendly, helpful and professional. I’m happy with this purchase.
7/5/2014
228 -Margaret G.
Washington, DC
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Best place for engraving!! The owner does it himself in front of you, same day while you wait (as long as he isn’t too busy) and each step of the way, will ask you if you are happy with it (the font, spacing, location of the engraving on your item)

I brought in surgical instruments to engrave. They are all different sizes and shapes and some are as small as 4mm and he was able to engrave it all for me. They were done very precisely. He is extremely patient both while engraving and with customers asking for specific preferences.

I was extremely satisfied and will be going back for anything that ever needs engraving!!!!!
6/23/2014
227 -Grace L.
Tustin, CA
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I’m coming to check out the Breitling for authentic or replica before I buy, within couple minutes he’s said this is “Authentic” I’m so happy. He said the watch need to be clean & lubrication in order working properly. So I trusted him let’s him do all the work cost about $450. So this is the place I most recommended of all watch lover. So honest and affordable price. Thank you Al.
6/22/2014
226 -Thai P.
Fullerton, CA
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I’ve been here a few times. Great experience, great deals. The man that runs the store is friendly and has given me great advice when he could have ripped me off. Full trust. Don’t consider anywhere else.
6/13/2014
225 -Joe H.
Costa Mesa, CA
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2 check-ins
I recently ordered an Orient watch that I purchased online, and needed to get resized. Al resized it super fast, and for only 10$! Service was very professional and courteous. Highly recommended
5/31/2014
224 -Jonathan C.
Irvine, CA
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Reading the 5-star reviews brought me to Al’s shop. From the outside, it doesn’t look terribly impressive. I must admit to a moment of hesitation before saying Yes to an overhaul of my 6 year old Rolex Explorer II.

Al then took the watch movement completely apart in front of my eyes. It was pretty amazing seeing both the the number of parts and how tiny each were. Pretty soon it became apparent I’m witnessing a master watchmaker at work. This wasn’t someone who’s only familiar with changing batteries. Each piece was meticulously cleaned, lubricated and assembled back together. I stood next to the workstation the entire duration and was even invited to look into the microscope a few times, as Al took time to explain parts of the process and what some of the components does.

2 hours later, I got my watch back. My watch was polished and the stiffness in the winding crown gone. Left feeling totally satisfied.

Highly recommended.
5/27/2014
223 -Peter P.
Rancho Santa Margarita, CA
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I guess another five star is not going to change much, but my experience here made me want to return to yelp. I had visited another jewelry repair in tustin, and they told me my watch could not be fixed, that my 300 dollar watch Was essential trash. I was passing time palace jewelers, and trout I’d at least ask. The son helped me out while I waited for his father.

He opened my watch and said it would be a little pricey(75), but he could order the part and replace it. I was so appreciative.

Coincidentally while I was there old acquaintances who had been in the jewelry business for years said this was the only place to go. Family run and recommended….what a gem to find.
5/10/2014
222 -Sarah W.
Orange, CA
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I’d like to start off by taking a moment to thank Al and his business for his integrity and honesty when it comes to watch repairs. I would strongly recommend Time Palace Jewelers to everyone in Orange County for watch repairs for their amazing service and pricing.

A few weeks ago, I had dropped my Hamilton watch and tweaked the gears inside. The second hand on the watch ticked and stopped ticking sporadically. At first, I took it to a watch repair shop close to my house because I thought it was going to be an easy fix- which it should have been. Long story short, I went to this first watch shop to get a quote on the fix but instead they sabotaged my watch and tried to charge me $120. I found this suspicious and fishy so I checked out other watch repair shops and fortunately ended up finding Al and his business, Time Palace Jewelers.

I stopped by Time Palace Jewelers and he took apart my watch right in front of me so that I knew nothing shady or dishonest was going on. He even let me look into the microscope to see the details of my watch. He carefully looked into my watch only to find out that the first place I went to had tried to sabotage my watch on purpose. Al proceeded to pull out a tiny piece of a paper jammed into my gears from the previous shop and pretty much saved the day. And for all this work, he charged me an EXTREMELY reasonable amount.

Furthermore, Al really does go the extra mile for his clients. After I got my watch fixed, I told him that I was in the market for another watch. I asked if he knew of any authorized dealers who could potentially give me a deal on this specific watch and he gave me his contact information to send over the details and specifics of the watch that I wanted. He is just awesome to deal with!!

Again- I strongly recommend Al to everyone who appreciates their watches. I am extremely happy to have came across Al and everyone at Time Palace Jewelers.
5/6/2014
221 -Sungwoo L.
Irvine, CA
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Three comments: Professional, great service and reasonable price!

I had an old watch that I had for over 14 years and the watch started to work sporadically and show inaccurate time. It was not an expensive watch to begin with, so my friends and family had advised me that it is probably cheaper to buy a new watch as oppose to fixing it. Since I had the watch for over 14 years, the watch does have a certain sentimental value to me and I am a little bit attach to it. Before I visit the store, I already had a certain expectation and paint a mental picture that it will probably cost a good amount of money to fix the watch, considering the watch is obviously having movement problems. I walked in to the store on a Saturday afternoon and was greeted by Al and another gentleman. Al opened the watch and examined the watch then quickly gave me a quote, a very reasonable quote. Al identified the problem right away and told me the watch suffered from water damage and physical damage attributed to battery change by an inexperienced or unskilled shop. Al called me a week later and told me the watch was fixed. When I arrived the store, my watch looked shining and sparkling at me, not only the movement was fixed, Al also buffered the scratches on the watch bend that I had accumulated over the past 14 years! I am very very happy with the result and Al is definitely a honest businessman who I will turn to in the future when I have my watch problem.
5/4/2014
220 -Bonnie L.
Irvine, CA
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Excellent and quick service! Battery changes were $8 a piece. I had batteries changed on 3 watches and one deep cleaned – was in and out of the store in about 20 mins!
4/21/2014
219 -K N.
Tustin, CA
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I had never been here before, but decided to give it a try due to the high yelp ratings. I needed my watch battery replaced. As soon as I arrived, I was greeted by both the father and son owners, and they were able to help me with no wait. The son swapped my battery in less than 5 mins and a flat $10. Customer service and workmanship is great. i highly recommend them.
4/20/2014
218 -John P.
Irvine, CA
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I have now been to this watch repair shop several times, and every time I leave i think about leaving a review because I have ALWAYS had a wonderful experience. The owner is first and foremost, professional, honest and fair. He is a nice guy too. I would highly recommend this shop to anyone who needs anything related to a watch repair…. Big or small.
3/28/2014
217 -Kevin S.
Santa Ana, CA
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Very nice service, great people, very knowledgable. They gave us great advice about some antique pocket watches, and did a wonderful service on our Cartier. Highly recommended.
3/27/2014
216 -James M.
Irvine, CA
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I bought a new watch online which arrived a week ago. I need to have links removed from the metal band. Saw all the excellent reviews of this shop so decided to wait until today (Saturday) to visit rather than to get that done at some random place that is on the way during my commute during the week.

The wait was well worth it. Al (the owner) appears to be an expert with my new watch and resized the band in a couple of minutes, without scratching or scuffing. He charged $10, which was quite reasonable given his apparent expertise. He also set the time and date for me so that I don’t have to read the manual (for now).

While adjusting metal band length is the most basic task for a watch repair shop, first impression counts, and Al definitely impressed with his expertise and professionalism.
3/22/2014
215 -Raymond C.
Downtown, Los Angeles, CA
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Al was very pleasant and efficient. Great service!
3/17/2014
214 -Nicole P.
Mission Viejo, CA
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Very fast service, promising 3 weeks and then delivering in 3 days. Really nice guy, took the time to explain some of the details and care of the clock. Would use again without hesitation.
3/12/2014
213 -Scott N.
Irvine, CA
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Quick service, affordable prices, highly satisfied customer! I walked in around 4 pm, and asked if they could fix a loose stone on my white gold ring. Al seemed busy with another task, but he promptly offered to fix my ring immediately. I also asked for it to be cleaned. Technically, I could have paid a little less at the Asian Garden Mall (where I used to go), but the few extra dollars was worth finding a local shop. Al was as advertised – professional and gentile, working efficiently right before my eyes. I will be a repeat customer for all of my jewelry repair/cleaning needs! My ring looks as sparkling as it did the first day I got it. Thanks so much, Al!
3/12/2014
212 -S M.
Tustin, CA
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This shop is straight-up, honest and does what they promise. The owner Al helped me promptly. He told me about five days to repair and then service a Rolex. He needed to order a part. Based on his yelp reputation, I was not concerned about leaving the watch with him. The next day I get a call and the watch is ready for pickup. This means that after I left he got on the phone, order the part from Rolex and had it shipped overnight to his shop. This is a good shop to deal with. I highly recommend them.
3/11/2014
211 -Gene D.
Villa Park, CA
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Found this shop through Yelp reviews on behalf of my parents. They were extremely pleased by the quality of work as well as the price to repair and clean two clocks. He even came to their home to repair a large grandfather’s clock that other clock shops insisted be brought to them. My parents highly recommend this shop.
3/11/2014
210 -Deanne J.
Castro Valley, CA
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I went today for the first time & their service was quick and inexpensive. Great place. My new go-to for watch battery replacement!
3/4/2014
Janette G.
Santa Ana, CA
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I was very impressed with Al and his expertise. I brought in my Breitling for service and Al had it fixed for me the same day. I would highly recommend him and his company. Thank you!
2/18/2014
209 -Tom N.
Costa Mesa, CA
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I was looking to clean my wife’s wedding rings and decided to take it here based on the stellar reviews. The shop is a little hard to find because there’s not a big sign, but it’s right across from the sandwich box. It’s really clean inside and the owner was very professional. He cleaned and polished the rings in less that 10 minutes! It looks new now! My wife will definitely be happy with the results. Great job!
2/10/2014
208 -Joshua W.
Tustin, CA
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Excellent establishment! Al fixed the broken strap on my watch in under 2 minutes of me walking into the store. And for a very very reasonable price too! I will definitely refer all my friends to go there if they come across any issues with their watches.
2/4/2014
207 -Aswin S.
Carlsbad, CA
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It is rare these days to find a superb craftsman and amazing service in one place. Time Place Jewelers is this place. I have had a beautiful smaller grandfathers clock for years that did not work. It had previously been owned by my parents. I waited to be sure I found the best place. Everyone I asked said Time Palace Jewelers so I finally called them. They were polite and very direct on their pricing. I asked if they made house calls as it would be difficult for me to bring in. They do make house calls and he came that night! It was a joy to watch this craftsman work! My clock works beautifully. He also gave us clear instructions on caring for our beautiful clock. Absolutely fantastic. I wish I could give them 10 stars!
2/2/2014
206 -judi H.
Irvine, CA
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On Saturday 1/18, my father and I looked for the watch repair shop to replace our leather straps. We found Time Palace shop from the yelp in Tustin and drove to this place after reading some yelp reviews.
Result? Complete satisfaction in overall. My dad previously checked out some places to change his leather strap but he never did because price seemed to be too high. But when we went to this place, we truly felt like their prices were reasonable and they had a variety of good quality leather straps that we could choose from. Al’s son helped us with selecting leather straps and he didn’t mind at all to show us different kinds without any hesitation. After Al replaced both of our watch straps, we truly thanked him not only for the service provided but we deeply felt that they were running business with a caring heart for customers whether it’s a small job or not. That meant a lot to me and my dad. We will definitely return to his shop for any needs we have for our watches whether they are big jobs or not. Because as I’m working for my family business with my parents, I would love to promote other family running businesses like Time Palace with Al and his sonwho have such heart and professionalism with their service…
1/24/2014
205 -Jinky C.
Arcadia, CA
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Great place. Walked in. Needed two watch batteries. Done in under 10 minutes. Other shops wanted to charge me triple what this ended up costing. Would recommend this shop to everyone!!!!
1/19/2014
204 -J D.
Boca Raton, FL
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I came in to have my watch sized smaller. I am extremely happy to have found this place! Richard was able to size my watch in less than 10 minutes. He was very careful and did an excellent job. The price was very reasonable. I highly recommend this place to everyone. Excellent and honest customer service, excellent quality service, great find!
1/14/2014
203 -Dina G.
Orange County, CA
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1st off….I think the map attached to this yelp review is actually incorrect. The map shows Santa Ana, but this store is actually located in Tustin (1st and El Camino Real).

Based on all the reviews, I went to see Al. He greeted me right away and put a new watch battery in my Nixon watch. I was in and out in less than 5 mins and it cost me $10.00 out the door.

I called prior to going to the store to get a quote. Al said that battery replacement depends on how difficult it is to get into the watch. Al said that he could not quote me on the cost until he saw the watch.

The reviews are spot on. There is plenty of seating inside the store and Al will do watch battery replacement while you wait.

Very happy with the pricing and service.
1/14/2014
202 -Alan V.
Corona, CA
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I have a silver ring that means a lot to me and unfortunately lost a gem stone the other day. After visiting another local jewelry store and told that they “don’t work with silver and the work would cost more than the ring is worth” I was quite worried I wouldn’t be able to get it fixed.

I found Time Palace on yelp and decided to give them a call. I was told that it’s shouldn’t be a problem and to come in. I waited for my turn and maybe five minutes and $10 later my ring was as good as new! I can’t even tell which stone was replaced!

Very pleasantly surprised and will definitely be coming back for any repairs needed!

Customer service was amazing – fast and beautiful work – one stop shop.
1/4/2014
201 -Jennie S.
Villa Park, CA
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Had a bag, yes bag of watches of which I was instructed to get repaired from my dad. I had no idea the condition of any of them. Walked in to Time Palace based on the yelp reviews. Al quickly looked at all of the watches and was very frank with me on the condition of all of them. Some he suggested were worth repairing, others not so much. He was upfront about the cost and the the breakdown between the parts and the labor charge. While I wish I could have fixed all of the watches, I didn’t want to sink money into a watch that was already on its last legs.

Ended up fixing 1 watch and was told it would be ready in 2 weeks. I got a call a few days later telling me it was ready! Watch runs great now.

Definitely hit up Time Palace for any watch needs. He knows what he is talking about.
1/2/2014
200 -Thomas C.
Emeryville, CA
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After waiting too long to actually find a repair shop for my Rolex, I came across Time Palace. Since the reviews were good, I felt confident that I was going to a trusted place. I brought my watch in today and immediately Al started to analyze the watch and the repairs that were needed. He explained the problems with my watch and also showed me obvious damage that had occurred from the placement of an aftermarket bezel. He gave me an estimate for the work that needed to be done and told me that if I wanted, they could have the watch back to me by the end of the day. Sure enough, I got a call that my watch was fixed the same day and the cost of the repair was the same as I was promised.

If you are looking for a cheap fix, this isn’t the place for you, but if you are looking for an expert who understands every aspect of a watch, look no further. Al proved that there is definitely a science behind watch repair. If you are making an estimate in a timepiece that can last forever, you may as we’ll invest in quality service that will keep it running properly.

I actually live in Los Angeles County, but felt the drive was well worth it!
11/23/2013
199 -Stefanie F.
Whittier, CA
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Awesome place! Called the store to find out how much it would cost to realign the hands of a book clock, and the guy told me to just come in. I came in about ten minutes ago, he told me it would cost $10 to realign the hands so that they moved again, and fixed my friend’s clock in less than five minutes. And now I’m home.

I recommend this place! Third generation clock master. Super kind and extremely helpful!

198 -Julie L.
Tustin, CA
11/11/2013
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A number of years ago a very close friend on mine gave me a beautiful Rolex watch. Several years later he died and I never took the watch off. I also never took it to get it cleaned. Then one day about a month ago it stopped completely! I didn’t know what to do because I didn’t want to leave my beautiful watch with a stranger but I wanted it to work again.
I was referred to Al at Time Palace Jewelers by a jeweler who I trust who is close-by his store. I took my watch there on a Saturday with much trepidation. Imagine my surprise when he told me that he could fix it while I waited! Not only is Al a third generation master watch and clock maker but he also does beautiful engraving and eyeglass repair.
I was able to watch my Rolex being taken apart, cleaned and repaired and Al taught me a little about my watch, what makes it run and how to take care of it. His prices were not inexpensive but his service and integrity was and is priceless. I highly recommend Time Palace Jewelers for all your watch and clock needs.
11/11/2013
197 -Jacqui H.
Los Alamitos, CA
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I’m impressed, even if I think his prices are a bit high. Al is kind and knowledgeable. Another jeweler couldn’t even open my watch, it was so badly corroded. Unfortunately, a complete overhaul of the watch is $ 200, which seems expensive. (Is it because it is a Tiffany?). I’ll definitely be back, but have to save up to get my watch repaired.
196 -Laurel H.
Irvine, CA
11/9/2013
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These guys know their stuff! Brought in 2 watches for battery replacement and turns out one of them had some mechanical problem. I decided to take that one back and let them replace the battery out of the other one. They were quick, thorough, and super nice. Would come here again when I need to!
11/7/2013
195 -Jen L.
Irvine, CA
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What a wonderful place to get your watches fixed, serviced and cleaned. Al is very professional and knowledgeable and prices are reasonable. I was quoted 1 week to get my husband’s Omega fixed and it was ready in two days! He not only fixed the watch, but cleaned and polished it too. I then decided to get my Omega serviced and it was ready the same day and looked brand new. All the scratches from years of normal wear were gone. I definitely will be using them again for anything I need done to our watches! Thanks so much Al.
11/2/2013
194 -Hana S.
Tustin, CA
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Long time user, first time poster–but man, I really had to jump in here and write a review for Al.

First, a little bit about Al (the proprietor of Time Palace/1st Watch) that I found out by gleaning the internet. Al is a 3rd generation watch maker. He has a son who also works with him in the shop, so that makes 4 generations of watch making in his family. He also has a BS in Electrical Engineering and an MBA. If nothing, at least his career paths indicate a meticulous and dedicated nature.

The reason I know all this about him was because I needed to bring in my Rolex for a new crystal, and picking a watch maker to work on your Rolex isn’t a casual matter. Finding a watch maker who is familiar with Rolexes is not particularly difficult–even though Rolex makes its own watch movements, the theory behind mechanical watch movements is generally the same across all manufacturers, and Rolex movements (because they make their own) are well discussed and documented. However, because Rolex makes its own watch movements, replacement movements can cost thousands of dollars if your watch maker biffs the innards of your watch. Therefore, finding a good watch maker who is meticulous and stands behind his work is more important than ensuring that your watch goes back to the factory repair center.

Onward. Al gave me a straight forward quote to replace my crystal. The price was good to fair. Al also discussed overhauling my watch with me. He indicated that it wasn’t necessary (as my watch had just been overhauled last year), but that it was recommended to ensure that the watch continues to function properly. He left the decision entirely up to me, and his quote for the overhaul was very good. I half expect a watch maker to insist on an overhaul whenever they work on a watch for liability reasons (close up a watch that hasn’t had its gasket changed and the watch starts leaking, then suddenly it’s the last watch maker’s fault). So, I was pleasantly surprised that he didn’t insist on an overhaul. I got an overhaul done anyway, but that’s beside the point.

Al indicated that he would have to order the crystal for my watch. That’s fair–at least he does the work himself in-house and doesn’t send it off to another watch maker as is the case with many/most jewelry stores who say they work on Rolexes. So, he quoted me “a few days, but no more than a week.” If I wanted it sooner, he could arrange for overnight shipping of the new crystal. No thanks, I said–take your time and I’ll pick it up “whenever.”

“Whenever” turned out to be the next day before noon. Whiskey. Tango. Foxtrot. That was fast! I dropped the watch off at 3:30 the day before, and he had a new crystal in his shop, replaced it, and overhauled my watch (which includes taking it apart, cleaning the parts individually, replacing all the gaskets, polishing/buffing fine scratches out of the case and band, and putting it all together), and called me before noon the next day.

Bonus: He also puttied off a smudge from the movement of another watch I was wearing when I came in to pick up my Rolex. The fingerprint could be seen through the caseback viewing window and must have been there from when it was assembled. Gratis. On the spot. Couldn’t have hoped for more.

In sum: 1) Fast. Really fast. 2) Highly professional, educated, and clear communicating proprietor. 3) Work done on-site in a very clean and well organized work shop. 4) Skilled enough to not be afraid of people watching over his shoulder while he fiddles with microscopic watch parts under a microscope.
10/31/2013
193 -Joseph L.
Santa Ana, CA
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The concept of mesh instead of metal links had always alluded me, but I just bought a beautiful gold metal mesh band watch and needed to figure out how to get it sized. My wrist is pretty small and there was not a preset slot for sizing the watch on my own to my desired size… I was thinking I would have to somehow get this metal band cut, or return my watch.

I called TPJ and they told me to come in so that they could see what they could do. I walked in and viola… less than 2 minutes, my watch was sized! They put in another slot in the metal band, and I was good to go with no band cutting. The simple additional slot cost me $8, but I wouldn’t have been able to do it myself – so it was good money spent.

Thanks TPJ for opening my eyes to metal mesh bands!
10/27/2013
192 -Lana N.
Irvine, CA
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Very impressed with the excellent service!
We brought in three fine watches, two that have not been worn for twenty years, that are now as beautiful as the day we bought them.
10/26/2013
191 -Robert M.
Irvine, CA
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Al is a master at his profession!
I went into the shop frustrated with a not working clock and left the shop
super happy in three minutes and it made my day.
He has many other talents and very smart too.
10/25/2013
190 -Lisa L.
Irvine, CA
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Always impressed with Al’s knowledge and professionalism whenever I visit the shop. He’s worked on nearly a dozen of our watches over the last year, many of which are vintage. Whether it’s a Rolex or a 1959 Howard Miller World Time clock, the workmanship is top notch.

Howard Miller World Time vintage clock that Al fixed. Howard Miller World Time vintage clock that Al fixed. Howard Miller World Time vintage clock that Al fixed.
10/23/2013
189 -DJ S.
Orange, CA
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Truly incredible service.

What an absolute joy it was to find this place and have a few of my watches serviced.

I had batteries replaced on two and a loose dial marker reset on a different watch. The battery replacement and the marker fix were very reasonably priced I thought, but after considering it a little more I feel as if they were an absolute bargain. For this level of service I would’ve paid more. I wanted to tip or something but instead I will just never go anywhere else.

Talking with the VERY VERY experienced store owner made the entire experience for me. Mr. Afdasta mentioned he was a 3rd generation master watch and clockmaker. He thoroughly proved he is a master. He let me observe the disassembly and internals of my watches and explained to me what he was doing in each step.

He puts his workbench in the front of the store. Not behind a counter. Not in the back. He does such masterful work, there’s no reason not to. What a great idea!

When other customers entered he gave them very accurate and transparent estimates on price and when the work would be completed. It seems so simple but it is baffling that other businesses just can’t do this right. Mr. Afdasta handles it with ease.

If you need even the smallest work done on your watch, I highly suggest you visit this great little shop.
9/28/2013
188 -Aubrey J.
LADERA RANCH, CA
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I have been meaning to write this review for awhile, but here we go!
Al was great, I have taken a few of my watches their to have the bands adjusted for size. Very quick, professional, good conversation, and fast and affordable! I will not take my watches any where else but to Al! He knows what he is doing 100%!
9/25/2013
187 -Michael B.
Tustin, CA
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I brought my Rolex damaged heavily by a garbage disposer. Al (the owner) took a look and he said he’s going to check the damage before the water goes into the movement. To make a long story short, I picked up my Rolex in the same day!

He replaced the crystal, cleaned the inside, adjusted the speed (not like quartz watches, mechanical watches need it) and buffed the band. All of them are done superbly at less than $1,500 and I am happy to have it back to the (almost) original condition.

Thanks, Al and I’m counting on you in several years…
9/25/2013
186 -Joe T.
Irvine, CA
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This is THE place to go if you need watch repair. I’ve got an automatic Omega Seamaster that needed a tune-up and band repair. After being in the shop, my watch (which was previously running slow) is keeping perfect time.
9/23/2013
185 -Jay H.
Santa Ana, CA
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Great service that is exceptional and professional!

The only reasons I visited and trusted this business was because of my buddies review and the location.

I needed a place that was quick and knowledgeable about all watches and was affordable.

Any issues with my watches, I will do business with these great guys.
9/20/2013
184 -Robert A.
Anaheim, CA
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Wife and I had our watches serviced here. Pricing was reasonable and it only took a day. Will definitely return.
9/19/2013
183 -Ken R.
Santa Ana, CA
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I highly recommend this place!! I just got a simple watch battery replacement and Al gave me a $2 discount from the usual $10 just because I decided to drive a little farther out to his business.
Al is amazing and so kind! He finished the job in what seemed like a couple of minutes and I was on my way! I’m so thankful for such a great deal and will definitely come back anytime I need jewelry or watch repair :)
9/12/2013
182 -Ellen C.
Irvine, CA

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Great Service !! will recommend to friends and go again.

i have chanel watch needed to resize, tried other places they could not figure out, he fixed it so quickly and after i wore it was loose for me, so he fixed it again and did not even charge for it.

very knowledgeable guy with generation of experience behind.
9/7/2013
181 -Dave S.
Tustin, CA
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Great small shop with fair prices and awesome service.
He quick sized and removed the links on my watch in less than 5 minutes. It also only cost $8. and they take card, which is nice.

Might have to come back soon to get some other items fixed!
9/7/2013
180 -Ryan D.
Fountain Valley, CA
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I created a Yelp Account to give this review. I cannot say enough about the quality of work Al and his son give to their customers. Long story short, I was turned down for service at Traditional Jewelers in Newport Beach – Tourneau in South Coast Plaza – & Rolex Corporation because my watch could not be repaired. HA! I took the watch to Al and he fixed the watch LIKE NEW in 20 minutes. That is not a joke – completely serious – I was amazed. It looks perfect.

What Happened :: I was drunk in Las Vegas, tripped, and put my hands out to brace myself and bent the endlinks on my watch. Its a Rolex GMT II, who cares, however this watch has solid endlinks, meaning if they get bent, you most likely have to buy a new band.

I literally have an offer on ebay now for $800 for a new band that I need to cancel. Al fixed it in 20 minutes for the price most places charge for a cleaning. He saved me literally $1000 to $1,200 for a new Rolex band. Simply brilliant. He also fixed the loose clasp and tightened the links which I didn’t ask him to do. Above and beyond.

Highest quality watch repair / service location in California. DONT GO ANYWHERE ELSE.

Thank you again Al !!!!
179 – Ryan C.
Santa Ana, CA
8/28/2013
After hours of research to repair my rolex I came in here for repairing and cleaning.
Al is very professional and knowledgeable for watches. Seems he repairs many high end watches. My watch needed to change some parts. The service was fast and most of all I didn’t wait for the parts cuz Al had them in stock!!!
Thanks again Al! I highly recommend this place for repairing especially for your valuable high ends.
178 – Haenam A.
Huntington Beach, CA
8/14/2013

Al is the best! I researched and debated on several places to resize a ring and yelp brought me here. Al was very professional and sincere. I wanted to resize an engagement ring which was a size 7 to a size 4 which had an antique design and bridge work. He explained the process along with the risks. The ring would be oval due to the fact he wont be able to bend it cuz of the bridge work and the risk of diamonds popping out. He asked me 3x if i still wanted to go thru with it just to make sure i knew the risks, while telling me it was a beautiful ring. I put my trust in him.

After 3 days of waiting i went back to the store to pick the ring up. It was perfect! Not only did he resized it, he made it round! I cant explain how much relief i was in because the whole time waiting i had fears that i put an investment down the drain. Al’s the best! My fiance looooovvvveeessss the ring, thanks to Al, it stays with her forever.
177 – Ramon R.
Cerritos, C
8/14/2013

I went to 1st Choice Engraving & Sign (Time Palace Jewelers) to engrave my pocket watch. The service provided was spectacular. Al’s professional and amicable interaction with me ensured that my needs were understood and met on all levels. Al also brought forth the kind of utmost care and attention that was indispensable to create the product that surpassed my expectations. Personally, I highly recommend and give out a complete 5 star rating.
176 – Daniel D.
Tustin, CA
8/5/2013

They were super fast. I asked them to replace my watch battery and they did it in about 5 minutes. The reason I give them 4 stars instead of 5 stars is that I would’ve like more communication about the price and how long it would take. When I gave them my watch they took it and went to work on it. Not a big deal, though.
175 – Peter W.
Apple Valley, CA
8/4/2013

These guys were great. Nothing fancy, just a clean store, kind employees and quick service. Got a new watch battery in 15 minutes or less. They also do engraving. I was thinking of bringing back a pendant to have my son’s initial inscribed into it. If I do, I’ll let you know how it goes.
174 – Dede S.
Tustin, CA
7/26/2013

My wife had knocked the diamond out of the main 4 prong setting of her engagement ring a few times, and we’ve had it repaired at our local jeweler for $150 a pop. He suggested a 6 prong setting and quoted us $350. I decided to bring the ring to Time Palace, because of all the stellar reviews her on Yelp. Al checked it out and agreed a 6 prong setting was the way to go, but his price was $200. Before he wrote it up, he put the diamond under the microscope, so I could see it. He drew a picture on the work order of the inclusions in the diamond and verified I was confident I could pick it out if I saw it again. He told me regardless of where I take it in the future, I should look at it before I leave it and again before I take it home. He made me feel very at ease that I was going to get back the same diamond I left with him. I received the ring back a few days later, and my wife and I are very happy with it. Thank you Time Palace Jewelers!
173 – Michael W.
Garden Grove, CA
7/20/2013

I’ve taken my Tag Heuer here both for an overhaul and another time for a repair. Al is one of the nicest people I’ve ever met. He is honest and gives very good advice as far as purchase and maintenance/repair of a watch. He will even show you on the microscope what’s wrong with your watch when you bring it in, and depending on the damage will give you a fair price for the repair. This place is gold.
172 – John-Paul G.
Santa Ana, CA
7/18/2013

I went to 1st Choice Engraving & Sign (Time Palace Jewelers) to engrave my pocket watch. The service provided was spectacular. Al’s professional and amicable interaction with me ensured that my needs were understood and met on all levels. Al also brought forth the kind of utmost care and attention that was indispensable to create the product that surpassed my expectations. Personally, I highly recommend and give out a complete 5 star rating.
171 – Daniel De Miguel
Irvine, CA
7/18/2013

I bought a Rolex from a private seller. He verified the authenticity. Very nice and knowledgeable. Fantastic experience. Would not hesitate to recommend.

170 – Kristian T.
Anaheim, CA
7/12/2013

Very honest guy. I have my Catier left in store for more than 4 months(I was traveling overseas) and Al chased me until he found me when I return to the US.
Great service.
169 – Sampson Y.
Irvine, CA
7/11/2013

Walked in with a watch that needed to be sized and a Epson projector, yes a projector. The watch was sized in about two minutes. Very fast and clean, but then I had this projector… I heard that they also took care computer repairs, so I decided to inquire about this projector. I knew it needed part replaced, which I had on me. They decided to take it in and BAM! Later that day they called me and let me know it was ready. I couldn’t believe it! Picked it up and it worked great!
168 – Jessie S.
Santa Ana, CA
7/2/2013

I went in to get my fiancé diamond ring sized.
Al was very helpful and knowledgable regarding the different ways to resize the ring (it was a big resize from a 7 to a 5).
I asked if he can do it the same day because it was very important to me (most companies take about 2-3 weeks). He told me it will be ready in 3 hours and Because of the unique shape of the ring it would have to be a special cut which I already knew. He told me it would cost me $85. The ring means a lot to us and it was very expensive, he could of charged 100 dollars and I would of paid.
Al calls me an hour later letting me know that it was ready! When I arrived it was beautifully sized like a true professional! and it gets better! He wouldn’t accept more than $50!!
I’m going back to him to get my watches fixed tomorrow and I recommend this true professional to ANYONE that needs work done!
Thank you Al!!
167 – Hersh B.
Santa Monica, Los Angeles, CA
7/2/2013

Love love love love this place!
So a quick background of my story- I have been searching all week for a place to engrave my mans ring but sadly everyone has been turning me down (something about the type of ring I bought). I went to Time Palace Jewelers and they were able to do it right away. They even showed me all the fonts and styles I could choose from. Two of the sweetest men I have ever met! It was super fast and I can easily say I would go back there in a heart beat!
166 – Ashlee F.
Fullerton, CA
6/28/2013

Al is the man. I live 11 miles away, but I go here for ANYTHING regarding my watches. I own brands like Rolex, Cartier, etc. Al is a watch maker (not just a claimed repairer). He could rent equipment and machine a very old and unavailable part. I can tell you he scoured the internet to get my vintage family heirloom “Eternamatic” up and running. I just took him today a relatively inexpensive watch that 25 of my family members own that had a custom logo and engraving to celebrate a family milestone. A very fancy jewelry/ watch store pronounced one belonging to my wife “dead.” That is code for “very expensive repair.” Al checked it and found that the battery was wobbly, but needed to do little to get it working. Cost for new battery and labor, $10. This place should be more highly recognized. Get a move on it yelpers! Yes, most of you just need a quick battery change out. Go here for that but think beyond. I know honest when I see it. BTW, he did do 6 custom engravings on silver frames for me last year and I was very pleased. I love that everything he does, I can watch. He is not about “smoke and mirrors.” Al might have a humble little place, and is humble himself, but make no mistake he is an old world craftsmen. They are a dying breed. Al also has some great stories that hold many truths, if you listen while you wait
165 – Rick S.
Yorba Linda, CA
6/22/2013

The greatest service ever!
I bought a “pearlized” Cross Pen and stopped in for rotary engraving. Al’s expert eye quickly identified that the pen would chip under a rotor, he recommended laser. We spent at a good amount of time picking the perfect font, the location for the letters, and carefully using the laser to create a beautiful graduation keepsake gift. Al’s son provided wonderful customer service assisting on the “techie” side with calibrating the laser software.
If you are looking for a small business that will take the time and do an excellent job for a very reasonable price, this is it!!
164 – S L.
Costa Mesa, CA
6/14/2013

My ring needed repair. I took it to the jewelery store where I originally purchased it from for an estimate. Wow!!! There estimate was $420 to rebuild the shank and they also said several of the tips needed replaced at $160 and that it would take 2 weeks to complete the work. So I went on yelp and found Time Palace Jewelers. I went there to see what they estimated. I was very impressed with the professionalism and the estimate to rebuild the shank was only $65. He even said he could do it while I waited. I asked him if he thought the tips needed replaced. He said no they look fine. Needless to say, I was very pleased and impressed. He repaired my ring while I waited. He even cleaned it and it looks like new. I highly recommend this place.
163 – l. a.
Moreno Valley, CA
6/2/2013

Was in and out of the shop in 5 minutes for a band resizing.
I would definitely recommend coming here and will return myself for future business.
162 – Makoto K.
Walnut, CA
5/29/2013

Brought in two Skagen watches that needed battery replacements. Within 10 minutes and at $10 for each watch, I was on my way. I cannot be happier with the friendly, immediate service. No wonder these guys have such superb Yelp reviews.
161 – Robert S.
Irvine, CA
5/24/2013

This place is just what you’re looking for. The owner is super helpful, very nice, and it’s reasonably priced. I got a vintage compass engraved. I walked in, and walked out within 20 minutes with a great gift. I wouldn’t go to any other place. Good vibes from the owner, and great service.
160 – Julian R.
Orange, CA
5/22/2013

Was there to get a watch band fixed and cleaned. Excellent and prompt service while I waited. Al was very informed and professional and the pricing on all services was extremely reasonable. I recommend them highly.
159 – Goutam M.
Irvine, CA
5/9/2013

Excellent service by a very knowledgeable Master watchmaker/repair technician. Brought several watches in for various services. Batteries replaced on some and complete overhaul or repair on all of my automatic watches (one Rolex, two Breitling, two high-end Seiko watches). While the services were expensive, they were similar or lower than other stores and definitely less than servicing directly with the manufacturers. All watches were brought back to like-new condition and running perfectly. I would recommend this shop to anyone interested in repairing or maintaining their watch investments. The owner was professional and very upfront of all services rendered and gave great advice on maintaining and avoiding future problems with my watches.
158 – Douglas W.
Irvine, CA
5/8/2013

My husband found this place on Yelp and took in his completely non-functioning Chronoswiss watch. The gentleman who helped him was brilliant – totally diagnosed all the issues with the watch (basically, the jewelry store where we bought it sold us a broken watch to begin with), explained to him what needed to be done and promised to use all Chronoswiss parts. The estimate was $400 to fix the watch – seemed steep to me, but I know nothing about watch repair and Chronoswiss is a really nice brand of watches. So, my husband gave him a $200 deposit on the service and tells him to go ahead. Fast forward a couple weeks and his watch is done. Now his watch runs beautifully – it is 100 times better than when we bought it. They really did a great job on it. So, I highly recommend them.
157 – Kim N.
Fullerton, CA
5/6/2013

This place is great! I brought in 6 family watches that were overdue for batteries (several of which required multiple batteries.) All were changed in front of me while I waited in 20 minutes, for half the price I expected. I also happened to be wearing an automatic watch on which the stem was no longer working properly… after talking with him during the battery change and realizing he’s mechanically skilled, as well, I handed it over and asked for him to take a look. He opened it up and repaired the stem for only a small additional charge. Excellent, professional service I highly recommend.
156 – Dewey M.
Irvine, CA
5/2/2013

I love watches but the cost of batteries can make it prohibitive to replace them. Time Palace Jewelers is very reasonable with their battery prices, was easy to, get to and parking was no problem. Additionally, they offer other services (kind of a one-stop-shop). Very friendly, very quick service, and I will most certainly be returning in the future.
155 – Lisa K.
Tustin, CA
5/2/2013

Just went in today to get my wife’s wedding ring repaired. One of the prongs on her ring was bent and the diamond had fallen out. I decided to go to Al after reviewing all of his positive feedback. He was very nice and did a great job fixing and cleaning the ring. Best part, he only charged $40. He made me feel very comfortable handing over the ring and diamond, and he fixed it in front of me in about 20 minutes. I would definitely recommend coming here!
154 – Will K.
Santa Ana, CA
4/27/2013

A Google User reviewed: Overall Excellent
I brought my wife’s fine gold chain over to Time Palace Jewelers (Tustin Watch Repair), in Tustin, on my lunch hour. It was her birthday, and when I asked her what she wanted, she only wanted one thing, her gold necklace repaired. (So this was very important to me to make sure it happened!) From the moment I walked in, Al s kind, caring demeanor calmed my anxiousness to get the chain repaired, as he assured me he could do it right then as I waited, and quoted me such a low price I almost felt like I was stealing from him. He calmly sat down and began to work (through his lunchtime, BTW). I sat down beside him in the waiting chair and we talked about our families, work, you name it, just as if we were old friends. In less than 15 minutes he was done, and had me back on my way to work, with the repaired chain! And he did a beautiful job! (My wife was thrilled!) Thank you Al for going way above and beyond the call of duty, to help me out. The next time I am in the market for fine jewelry, a watch, or a grandfather clock, I will be heading over to see Al at Time Palace Jewelers, because I trust him! He earned that trust with his unbelievably friendly & helpful, customer service and his quality work! Too bad there are fewer and fewer places like this!
153 - Jack Eubanks
Software Engineer
Irvine, CA

I have many jewelers closer to me, but when I looked on Yelp and saw these reviews, I had to go the extra miles to try them out – and I’m so glad I did! I needed my wedding ring re-sized  and I had no problems whatsoever. It was done in a few days and it looks beautiful!! Will definitely go back to Al again for other jewelry needs. (You should too)
152 - Sarah H.
Irvine, CA
4/18/2013

Google: Quality Excellent
WOW!!! talk about service. this is now my 31 place to go for time piece work. i went in for a couple of watch batteries and while i was there replaced a crystal and had the well used watch cleaned and polished now both watches look and perform like new and the price was unbelievable. i got his card and talk about over educated this might be a place to go for a lot of things. you have to try it
151 – Ferris Scott
Orange County, CA
4/9/2013

I have a very nice Omega Seamaster watch that started running slow last June. I initially took it to another jeweler who replaced the battery. A few months later it started running slow again. I took it back to the same jeweler who said it needed to be cleaned (guess I was slow on the uptake because why didn’t it need cleaning when he replaced the battery).
A couple of months later the watch started running slow again. Finally wised up; I looked on Yelp and saw the reviews for Time Palace. Al was very straightforward and very helpful. He gave the watch a thorough cleaning and it now appears to be running as it should. His price was fair (actually better than either of my two visits to the previous jeweler). I would highly recommend Time Palace and plan on using them again if I need anything else done.
150 – Jeff T.
Orange, CA
4/8/2013

Stopped by this morning to have a some links removed and also needed a new battery for my watch. What a great place! Friendly, customer service oriented, great prices! If your in the OC area and need to have a watch repaired come to this place!You will be glad you did!
Scott V.
149 – Irvine, CA
4/4/2013

Thank you fellow yelpers! I received a new watch as a gift and needed to have the band adjusted. Went to a couple of jewelry stores and the price to remove a few links was ridiculous!!! Consulted Yelp and found this place. Went inside and Al was a great guy! Amazing customer service and had my watch band adjusted in just a few minutes. His prices were very fair and reasonable! Definitely will return for all my watch needs!
148 – Joshua P.
Tustin, CA
3/24/2013

No muss, no fuss, all business done in a snap. I highly recommend for watch repair
147 – Harold F.
Irvine, CA
3/23/2013

Thanks to Yelp!! I found this place. I had a Michael Kors watch that I had dropped and shattered the crystal. I took it in and within 15min my watch was just like new with a new battery as well!! I took it expecting to have to make another trip to pick it up. I was very pleased with my service and the cost. I recommend this place to everyone. I will definitely be returning
146 – Arlene N.
Anaheim, CA
3/22/2013

Wow, the customer service of the gentleman who works here is amazing! I had trouble finding the location, so I called the store and he helped guide me there. By the time I got there it was past closing but he said it was okay! Still not impressed? He looked at my watch and told me that the manufacturer had not properly put together the watch, and after about 20 minutes of tedious work he was able to fix it, and then removed the links (this part only took a minute!) This is my first yelp review, I could not let this man’s actions go unheard!! All for a grand total of 8$! WOW!
145 – Brandon T.
Irvine, CA
3/21/2013

I needed to replace the battery for my son’s watch. Took it to 2 different jewelers which was a waste of time. Yelp’ed watch repair and found Time Palace Jewelers. Al replaced the battery in 5 minutes. He was efficient and courteous. Made me a repeat customer.

146 – James L.
Irvine, CA
3/6/2013

Second time here. Thanks to all the yelpers! Al is super nice and friendly.
I brought in three watches today for batteries replacement. I was in and out in less than 15 minutes. His price was very reasonable. He charged me $28 for all three, one of them was a little difficult since he had to take off the straps. I would definitely recommend him to my friends and family.
145 – Kym L.
Tustin, CA
3/6/2013

Went in to have a watch engraved for my husband. Al was very helpful and ensured I got what I was asking for. Best of all, he did the work right in front of me. Turned out great. price was $45.
144 – Gina R.
Huntington Beach, CA
3/4/2013

Quick and easy process.. I literally walked in and walked out! I needed to get my watch band adjusted and he went straight to it. He took out the stick, measured the watch against my wrist, and removed a couple links. Then he put it back together and that was that! $8 for service and there was a lady there that talked to me while he was doing his job. Very friendly owners who know what they’re doing. I’m going to estimate I was only in the shop for two minutes max. Great experience :)
143 –  Lillian T.
Irvine, CA
3/3/2013

Came here yesterday to get an engraving done and we’re really happy we went with 1st Choice !This place is mostly a clock repair /watch service, however, they do engraving as well. They charge per job. The shop keeper was very friendly and courteous! Excellent customer service. He helped us choose the font for which we wanted the straight razor to be engraved on. Overall, we are very happy with the final outcome!

142 – Kathy D.
Santa Ana, CA
2/9/2013

So nice and personable! Al helped my boyfriend last December engrave my Christmas present (a watch:) and took the time to go over everything with him, which I know was a time consuming and labored project because my boyfriend is very meticulous. Al just helped me engrave something for my sister and cleaned my watch and he was so thoughtful, made me feel right at home (offered me a chair, pulled out a stool for me because I was too short to see the top of the engraving machine, and even pulled out a heater for me because he noticed I was cold). Super nice and friendly, out of loyalty I could never imagine going anywhere else now!

141- Sheryl H.
San Gabriel, CA
2/5/2013

WOW!!! talk about service. this is now my 31 place to go for time piece work. i went in for a couple of watch batteries and while i was ther replaced a crystal and had the well used watch cleaned and polished now both watches look and perform like new and the price was unbelievable. i got his card and talk about over educated this might be a place to go for a lot of things. you have to try it.

140- A Google User
Quality Excellent
2/2/2013

Time Palace Jewelers were amazing! One of the prongs on the setting for my wedding ring had bent, so I went in looking to see if they could fix it and/or replace it. Al was completely up front with me and said he could try to fix it WHILE I WAITED and if the metal broke (because it was too brittle) then he would just replace the mount. Not only did he fix it for a VERY small price but he did it within 10 minutes while I waited. Fantastic!!! I will bring all of my jewelry and watch repairs here!!!

139-Stephanie C.
Costa Mesa, CA
2/4/2013

Al was great! I needed to get my watch repaired (cracked glass) I yelp’d watch repair and this came up. When I walked in Al greeted me, he was honest from the start, very easy to work with and did an amazing job. He told me to give him 2 days and the watch was completed in less then 24 hours, when he finished, he slowly walked through what he did and told me if I had any other questions, to come right back in.

Very thankful for an honest hard working man. Will definitely use and recommend to my friends.

138-Peter O.
Tustin, CA
2/2/2013

Yelp definitely has this one right!

I went to Time Palace Jewelers to have a ring cleaned and to get batteries replaced in four watches. Two of the watches were quite expensive and I am always wary of where I take them due to some bad past experiences.

Al quickly set to work on the ring, and after he started that he expertly replaced the watch batteries. He finished everything in about 20 minutes! The silver ring looks as good as when I got it at Tiffany’s and the watches were all ready to wear. All this for under $50!

I can not recommend this place enough. I will no longer be sending my watches to the manufacture for routine servicing. I will save the money and have the work done here.

137- Flint M.
Irvine, CA
1/21/2013

Awesome! Al fixed my broken Rolex , resized my Seiko, and a new battery for Nike running watch. Definitely check this master watch maker out if you have a broken watch. He does quality work. Thanks Mr. Al! You’re an oasis of professionalism and you truly care about your customers. I’ll be back, and will recommend you to all of my friends!
136-SF G.
Tustin, CA
1/11/2013

I’ve taken my watch to Al many times for cleaning and or a new battery, always stellar service. This time I was in for something different, something I wasn’t sure Al could help me with. My car key, which contains the security fob, no longer worked – I needed a new battery. Unfortunately the screw that held the key assembly together had been stripped (by me the night before). Long story short, Al worked what by my estimation was a miracle and remove the screw, replace the battery and reassembled the Key – good as new. Honda had offered to replace the key at considerable cost to me. Amazing ingenuity, patience and persistence won the day – if you have a similar issue or just need watch repair, run don’t walk to the Time Palace Jewelers.

:)

135- Dennis W.
Tustin, CA
1/11/2013

Wow! I brought a Hong Kong street market watch in for repair. I stupidly bought it with a broken stem. (just shows the importance of checking merchandise before purchasing it in China). He repaired it right then and there and his charge was very reasonable for the care, time and effort he invested to repair it right. He took such care to make the repair, even going so far as to customize a part in order to get it to fit exactly right. He clearly knows what he is doing and loves his work. He is also very pleasant and kind. He invited me to sit and watch him work, which I found fascinating as he is clearly a craftsman. I’ve gone to other watch shops before but not anymore. This is the place to go.

;-)

134- K J.
Orange, CA
1/9/2013

Needed to help a friend out to get his watch strap changed. Al was very kind and helpful. He is a 3rd generation master watchmaker and technician. His prices are very good and you can tell he is passionate. It is hard to find these types of skilled professionals that are also owners.

The very next day I brought a watch of my own to have fixed. He was able to fix it on the spot and it was right before closing. What is even better is his work bench is in plain view for you to see him do the work. From my experience I find him to be a honest and decent man that now has my business for years to come.

I’m glad I found him and I recommend him highly.

133- Jojo C.
Irvine, CA
1/8/2013

Yelp to the rescue! I cracked the crystal on my Marc Jacob watch and I had no idea how I would get it fixed. They sell these watches everywhere and yet no one has an idea on where you can have it fixed. I searched for “watch repair” on Yelp and I found this place.

I spent a total of 10 minutes to get the crystal fixed and to have the battery on my other watch replaced. Very reasonable pricing and Al is a genuinely nice guy. A+ service I would definitely recommend him to all my friends.

132- Albert V.
Newport Beach, CA
1/8/2013

 

I highly recommend Al for your watch repair needs.

I brought in a Swiss Army Renegade watch that looked bad. It had been worn hard over the years while at work. It needed a new crystal and band. Al took a look at the watch and was able to give me a price of $35 for the crystal and $10 for the band. Al’s prices were well below what I have been quoted by other locations and on-line services.

Al was very kind and got the work done in less than ten minutes. I also found that Al is very smart and well trained. He carries a small supply of new watches in stock, but carried a larger supply of used watches. I also found that he works on antique watches also. I will bring in a watch that I value very much to see what he can do for me. I will write another posting after that work is completed.

Thanks Al for your great work.

131- J N.
Anaheim, CA
1/3/2013

Al is awesome! He fixed my husband’s watch–battery and sized it. He also fixed my watches and my jewelry. Very nice job and he is a kind man. I love this place and I will be back. Thank you yelpers!

130 -Peter C.
Irvine, CA
1/3/2013

My review for Time Palace is in reference to its watch servicing. I have had 3 things done w/ Al at Time Palace:
1) replace the battery on a quartz watch
2) replace the band on a watch from stainless steel links to a leather band
3) service my dad’s 1969 Omega.When I first brought my dad’s watch to the Omega store at South Coast Plaza, I was told by the woman there that the servicing of the watch would cost upward of $1,000.00, which is probably more than what my grandfather paid for the watch back in 1969! I then brought the watch to Al, who took a look at the watch and advised me that the service would cost $220. He called me about a week after I had dropped off the watch, and explained to me what work he had done and what work he had put off (and why he had put it off). He was extremely mindful of the fact that it would have been more expensive to perform some of the work than to just buy a new watch altogether. I gave the watch back to my dad last week, and he was absolutely thrilled to have his watch working again. Because of the sentimental value, my dad would prefer to continue using his watch rather than buying a new one.

As to the battery replacement, Al’s prices were substantially cheaper than the prices at other local jewelers, and he had me out of there in 5-10 minutes.Lastly, as to the band replacement, Al took the time to help me pick out a nice leather band that would complement my watch. He was extremely patient and gave his honest feedback as to whether the bands I picked were good options or not.

Overall, I have been extremely pleased with the service provided by Al and would recommend him to those looking for someone to service their watches.

129- J L.
Irvine, CA
1/2/2013

I inherited a very expensive Vacheron & Constantin watch from my dad. The watch was manufactured in 1960 and had seen better days. It ran, but it was loosing about 2 minutes per day. I took it to another watch repair for a complete overhaul, and after spending a lot of money, and returning it twice, it was still not running well. So, that’s when I found Al. He patiently explained to me the problems with the watch, and even showed me under the microscope. When I picked up the watch, I discovered that he had re-finished the face, and it now looks brand-new. It’s been running for several days now, and is keeping perfect time. I wish I had gone to him in the first place.

128- Bob M.
Tustin, CA
10/31/2012
I have a Baume-Mercier watch. I called one local watch repair and was told it was going to take 1-3 weeks to get my watch repaired. From research I did it was going to cost me $100-$500. I was going out of town and needed the watch to go with my suit.I looked on Yelp and found 1st Choice. I liked the reviews and saw the same thing. He had the time to look at it… about 15 minutes and watch was fixed. $30 bucks… I paid quickly because i thought it was to good of a deal! Great place to go. I’ve never recommended a place to go for any type of service. I highly recommend Al. Very competent. Great Service.
Fontana, CA
10/9/2012
Found this shop here at Yelp and decided to go and give it a try. The owner was very courteous and quick with his work. I got a new watch for being a grooms men in a wedding. I needed to get it fitted, it only costed 8 bucks, and I was on my way in minutes. Great experience there! Recommend it if you need some quick watch work done.
126- Mark V.
Laguna Niguel, CA
6/12/2012
On my first visit there was a customer in front of me that had a problem with his watch. Al helped him out, explained everything to him and the customer left happy. It gave me a really good feeling as I handed him my Omega Seamaster that I had tried to swap the bezel on myself. Since I have no idea what I was doing I nearly destroyed the watch and left some pretty decent gouges in the case. I left the watch with Al and got a call about 2 hours later that everything was done. I picked up the watch and it was perfect. Based on what I did to the poor thing I was not expecting much. Al really exceeded my expectations and the price was very honest and beyond fair. I could not be happier! Al is as good as they come. I will be taking any watch related issues to him without hesitation in the future.
Tustin, CA
2/1/2012
I was looking desperately for a watch repair place. The regular watch repair guy I have been going too used to operate at the Jewellery Market, off Culver, Irvine. Over the last two months I tried looking for him but he seems to be not in every time I visited the place. FYI the Jewellery Market in now close. I ended paying a lot of money to get my watch battery change and other minor repair work.I found 1st Choice Watch repair today I wish I have found him earlier instead of giving money to those who don’t event provide half the service he does. Not only was Al (the owner) reasonable with his charges, but very accommodating and pleasant to deal with. I am definitely going back there again.Look no further if you want your watch, clock or engraving work done. He provides quite an array of services. You can visit him at http://1stwatchrepair.com. http://timepalacejeweler…. You won’t be disappointed.
Trabuco, CA
11/23/2012
 
Came back here to have some links removed from a coupla watches and to have another one adjusted. This guy broke the space-time continuum and I had watches that fit even before I entered the store!Quick and simple. Best righteous bucks I spent.
Irvine, CA
5/1/2012
Impeccable craftsmanship and service. Such a gentleman, and calming to visit. Have seen him for several watch battery replacements, and have gone as far as having my mom who lives in San Diego leave her watches with me to go see him. At $8 a pop for battery replacement, he’s the man.
122- Kia G.
Irvine, CA
6/18/2012
 
I loved everything about this place. I went in to get a battery replaced as well as fixing a hand dial that broke off. The craftsman finished the task quickly and beautifully. i couldn’t ask for better service. Quick and easy. and also very cheap. I will be coming back to this place. And i will tell my friends and family about it.
121- sherri s.
Costa Mesa, CA
12/26/2012
Who would have thought I could find an engraver the day after Xmas? Time Palace handled my wedding band engraving request on the spot, quickly and efficiently….
and the workmanship was superb!
120- Darius D.
Irvine, CA
12/16/2012
Al was very kind and knowledgeable when it came to assisting me with my computer. Though he is primarily a jeweler, he is very adept in solving computer problems. Additionally, his prices are much more reasonable than a typical computer store, and is very efficient in his repairs. I would highly recommend him for anyone in need of computer or jewelry service.
119- Anjana K.
Irvine, CA
12/15/2012
This was my 5th jeweler visit today. The task? To resize a silver ring:
1st – very rude, said he had no time.
2nd – don’t cut silver, very nice but recommended a different place.
3rd – wanted double what Al quoted me.
4th – wanted triple what Al quoted plus one week’s time.
5th: Not only did Al give me a decent price, but he did it in front of me and soldered it in white gold.I was in and out in 35 minutes! I HIGHLY recommend going to him!
118- Pat L.
Arlington, VA
12/10/2012
Happy Customer! I recently had my Rolex repaired at Time Palace. Al was very helpful and informative. One day turnaround and I had my watch repaired and cleaned to perfection. Thank you Al!
117- rieva l.
Irvine, CA
12/7/2012
Al was helpful, friendly and worked quickly. He fixed my watch, and added batteries (reasonably priced) to several others.
A delightful experience–we’ll definitely be going back.
116- Julie P.
Irvine, CA
11/21/2012
“The owner, who does the work, was super nice and accommodating. Adjusted the bracelet size of my watch (3 times) in less than 5 minutes for $8.”
115- Review from Hugh
Tustin, CA
11/12/2012
Walked into the watch repair place, instantly was warmly greeted by Al and he gave me the run down on my watch repair, he told me difference in glass quality and educated me a Little, his service is fast and quick. He replaced the glass on my watch perfectly in 15 mins!
Thanks Al
114- Review from Edwin C.
Placentia, CA
10/24/2012
I had a nasty scratch on my Rolex and was worried it couldn’t be fixed. so i looked this place up and gave them a call. he said to bring it in to exam it. so i did and within 5mins it was looking brand new again!
113- Review from Erica S.
Irvine, CA
10/9/2012
Very quick and efficient service, gentleman was extremely nice. I would recommend to anybody.
112- Review from Katie L.
Irvine, CA
9/22/2012
My husband found this place on yelp and I’m so happy he did. I received a new ceramic watch from the hubby for my birthday and needed a few links taken out. Al did it quickly and efficiently. He also replaced the batteries of few watches we brought it. It was done in less than 30 minutes. He is definitely an experienced watch technician. Prices are very reasonable and there’s no fuss about what brand of watch you have. I know I’ve been to numerous places where they will charge you more for brand name watches, not here. Al is fair in his price and he is very knowledgeable. He explained everything.A few weeks later, I brought in more watches for battery replacement (Gucci, Movado, DKNY, Michael Kors…etc). I’m very satisfied with the work done. No more going to the mall for outrageous prices, this is where I will go now for all my watch needs.
111- Review fromHannah C.
Irvine, CA
9/18/2012
Came here to get my watch adjusted and I was out in less than five minutes! Al was super nice too :)
110- Review from Steve C.
rvine, CA
7/30/2012
 
Normally I don’t fix many of my watches however the watch that I was going to fix the chain was loose and I went to 3 different places and they said it can not be done!
I even went back to Asia where their technicians are known to be good and they said it can not be done! ( they guy said just salvage it)
I strolled in one afternoon and met Al, nice good and all. He looked at my watch for 2 minutes and went to the back room. After some twinks and loud banging my watch was repaired!
Surely, this guys knows his watches and I would definitely go back again. Price is very good.
109- Review from Lena B.
Irvine, CA
7/25/2012
If you need to service your Rolex watches, look no further!
the owner of this store, al, is a quiet, soft spoken man, but is knowledgeable, competent and professional. he patiently explained to me the intricacies and values of rolex watches and what needed to be done to keep my old vintage piece going.
i am extremely happy with the watch (looks brand new!!!) and the service i received from time palace jewelers.
108- Review from Michele L.
Santa Barbara, CA
7/19/2012
Such a pleasurable experience. Came in with an old beat up Movado watch that needed a battery replacement and a broken pin in the band. Al replaced the battery and pin with ease quickly. The face was a little scratched and I asked what could be done about it. He said he could replace the face with crystal or sapphire crystal. I went with the crystal option and Al replaced that quickly and perfectly and also cleaned it up for no extra charge. I left Time Place with my watch that all of a sudden looked brand new again!Al is such a nice, knowledgeable, professional guy who is a master at what he does. Cannot recommend Time Place Jewelers enough! I found him on yelp and drove down from Fullerton and it was completely worth the drive. Thank you Al!!! You’re a pleasure to do business with and you deserve a vacation ;-)

107- Review from Dan K.

San Juan Capistrano, CA
7/14/2012
5 stars. Great experience!
106- Review from shuvro k.
Irvine, CA
6/15/2012
We criticize businesses. We go to a small business and yell at the business owner because we are in bad mood and we know they need our business. I experienced that at this business today. Mr Afdasta was five minutes late to open his store and a customer just hailed in and out right insulted this polite and efficient watch maker and all this for him to open the business 5 minutes late!!!
We all are human. We all aware of the traffic gams on the highways! We all experienced been late to reach work sometimes in our life!
My request to people is to be a little more patient and little gentler.
My applaud to Mr. Afdasta for keeping his calm manner and in 5 minutes he apologized to her about been late 20 times and her response was ” I do not care”.
Please do care a little bit and it will make you a better person!!!!
105- Review from Moises M.
Tustin, CA
6/14/2012
For anyone who cares about keeping their condition time piece in peak condition, here is the place to be. It’s another little hole-in-the-wall established offering the best services possible. Mr. Afdasta, a legitimate watch master, he is super nice & a quick with his work without being in a hurry. If you have any time keeping devices that need any form of maintenance or repairs, Al is the guy to talk to.
104- Review from Jennifer Q
Tustin, CA
6/14/2012
just went there and walked in got my watch fitted in about three minutes! fast and good service! also, got it done for $8 so very cheap! definitely would come back and recommend this place to anyone!
103- Review from Allison M.
Newport Beach, CA
6/13/2012
What a nice guy! Prompt service and such reasonable prices. Why would you go anywhere else?
102- Review from Thomas H.
Irvine, CA
5/26/2012
They fixed my watch after a previous watch repair shop said it was broken. They diagnosed the problem very quickly. It cost $45 to fix and they polished it for $25. They even guaranteed that the watch would work for a year, which is awesome.
101- Review from Mike T.
Tustin, CA
5/11/2012
Stopped by to have my watch band fixed on a watch that i tried to re-size myself. The pins keep falling through due to loss parts caused by my terrible watch sizing. He was able to fix the problem quickly without the missing parts. I will save the headache and go to Time Palace for my next watch sizing.
100- Review from Yuichi I.
Santa Ana, CA
5/10/2012
Went in to get my watch battery changed, out in 5 min.
Very nice and speedy service.
99- Review from Cesar R.
Irvine, CA
5/3/2012
I went Time palace to fix my wife’s wedding band. awesome work! good price and he cleaned the ring for me, my wife was so happy. Thanks!
98- Review from Shirley K.
Santa Ana, CA
4/26/2012
Watch band needed sizing.
Dropped in on a Wednesday afternoon.
Sat in an acrylic chair.
Waited a grand total of 3 minutes.
Paid $10.
That’s my story.
97- Review from Gary K.
Irvine, CA
4/9/2012
Based on reviews I read on Yelp, I went to Time Palace Jewelers for battery replacement in 2 watches. Five stars from me, too. Highly recommended!!
96- Review from Lenny M.
Irvine, CA
4/1/2012
Customer service is paramount when I do business and Al delivered! Very impressed with the way he works with customers. Quick and to the point with a flair for being very polite. Sure wish it that way everyplace else. Thanks Al, I’ll be back and I’ll be telling my friends!
95- Review from Michael L
Irvine, CA
3/24/2012
I have a quartz watch that isn’t worth a whole lot, but has sentimental value. I took it to another watch dealer/repair place (pretty high end, so I figured they knew what they were doing) ~ they told me it wasn’t worth fixing and I should throw it away. Guess it wasn’t worth their time (pun intended)Al tried a new battery, checked the watch function, and got me a new band! 10 minutes and I was good to go with an old friend! Price, service and speed: all optimal. He was friendly and courteous the entire time I was there. What a great business. What a great businessman!
94- Review from Jenny L
Irvine, CA
3/20/2012
Talk about efficient…right before I went to Kragen, I went here to get my watch fixed.
12:35PM- I come in
12:36PM – Mr. Al: “What do you need?
12:37PM- Me: “My second hand is not working on my watch.”
12:38PM- Mr. Al: “I think it’s your battery. Let me check”
12:42PM – Battery installed and watch is working again…Done and $8 and I was outta there.I love efficiency during my lunch hour with fixing my watch and my car stuff!!

93- Review from Steve D.

Long Beach, CA
3/13/2012
After a poor experience at another Tustin watch repair/jewelry store, I took my 40 year old S.T. Dupont watch (no longer being made) to Time Palace in hopes of getting a new band and re-assembling the watch with original parts that a previous store was not able to accomplish in over two months.
Al found a great compatible size band in stock, altered it a bit to fit my difficult to fit watch size, and had me out the door in about 20 minutes with bill of only $35.00.
I would recommend this store highly.
92- Review from Lori A.
Orange, CA
3/11/2012
I am glad I checked Yelp and found this place so it is only right for me to add a positive review too. Brought in 8 watches with dead batteries. About 10 minutes and $60 later, I was out the door. Can’t vouch for anything besides the battery replacement, and the place was a little difficult to find because I don’t think they have a sign on the outside of the store that has their Name on it – just a bunch of stickers all over the glass advertising services. A couple extra u-turns was a small price to pay for the price and service.
91- Review from Andrea N.
Orange, CA
3/10/2012
LEGIT.
90- Review fromPaul C.
Irvine, CA
3/3/2012
Brought my 2 Tag Heuer watch for battery replacement. Also had 1 watch replaced with a blue band. Everything done in less than 10 minutes. 25 total out the door. Happy with service and will come back again.
89- Review fromH.P. N.
Irvine, CA
3/2/2012
Having received a watch for my birthday, the next thing I had to do was to get the bracelet adjusted. I went to several places in Irvine and Westminster but none of them managed to do it since the bracelet mechanism was pretty unconventional. One place even damaged a couple of screws and told me that I should send the watch back to the manufacturer for a replacement. Knowing that returning the damaged watch would have been difficult I went to Time Palace Jewelers without much hope.But thank god, Al really knows his craft. While others failed after multiple attempts, Al sat at his station and opened the bracelet within a minute and adjusted the bracelet size to my liking. Since then I have gone back one more time to adjust another watch and Al’s customer service is always great.

87- Review from Cindy P.

Orange, CA
1/30/2012
GREAT customer service! He took links out of my watch while I waited and made sure I was completely satisfied with the fit. I will definitely go back!

86- Review from Paul G.

Anaheim, CA
1/27/2012
The reviews don’t lie, fast efficient and economical. My girlfriend bought me a watch for my birthday and I needed to get the band sized. He did it while I waited; in the past I have used stores in the mall – they take longer (sometimes days) and charge more.
 

85- Review from William D.

Sandy, UT
1/11/2012
Al is legit. I had my Sunnto watch band replaced by him (bought the band on Amazon) he was great.
I learned he is a master clock maker which is a level above a certified tech. i.e. think nurse vs doctor.
I have a 25 year old rolex and new time it needs servicing I am going to go here. 1/4 the price of dalla Rolex service and more timely.
recommend!
84- Review from Nancy W.
Irvine, CA
1/7/2012
Competent, fast and friendly – awesome!
83- Review from Reagan S.
Irvine, CA
12/30/2011
Al is wonderful! I went in because I got a watch and bracelet for Christmas that needed resizing. Al was very thorough to make sure they were the right size and was friendly, even making jokes.
I also brought in an old necklace that had broken again and Al was able to fix the broken clasp! The whole thing took ten minutes and was $15.
I highly recommend going here for a pleasant, quick fix for any jewelry items. I know I’ll be going back!

82- Review from Michael C.

irvine, CA
12/30/2011
A++!! Went to Al to get a metal watch band adjusted after reading all the positive reviews here on yelp. Such a nice and professional guy. I tried to DIY but failed and he saved the day and was toally cool about it. Looks like I have a watch guy now, thanks Al!

81- Review from Susan L.

Santa Monica, CA
1/28/2011
I brought my retrograde calendar watch to this gentleman, Mr. Afdasta for an assessment and repair. He was very polite, professional and knowledgeable, in significant contrast to another shop that I had visited before. I wish I had visited this place first, his prices are excellent for professional workmanship. I give my highest recommendation to 1st Watch Repair for anyone needing watch service or repair.
80- Review from Melina A.
Irvine, CA
1/29/2011
Yelp has never failed me. This place is a great example. Quick, friendly service, easy parking and the price was reasonable. I had 2 watches- it was $12 for a battery replacement and adjustment for one watch and $5 for the other watch battery to be changed (I had the battery on me). Will definitely come back.
79- Review fromJamie A.
Mission Viejo, CA
3/3/2011
Mr. Afdasta was Very friendly and kind when helping me. replaced battery, cleaned the watch and was kind to my kid.. I will return.
78- Review from Rachael F.
Irvine, CA
3/7/2011
Mr. Afdasta was very kind and helpful. He was polite and professional and I will definitely return!
Thank you Al!
77- Review from Christopher L.
Irvine, CA
3/9/2011
I went here to adjust my strap. The review was good on yelp and for good reason. Al was very kind and informative. I will be going back for any other needs I have regarding servicing my watch. He also works on clocks and computers so try it out for those services as well.
76- Review from Jae Y.
Lomita, CA
3/11/2011
I went there and fixed my 2 watches.
Service was amazing. Fast and Clean.
Thank you and I will visit here anytime later when my watch get problem.
I will definitely recommend this place to my friends.!
75- Review from Toni R.
Irvine, CA
3/27/2011
Thanks to everyone for recommending this place. I had a collection of 8 watches that all died and needed new batteries. Looked up several places and thanks to you guys decided to go here. Al was fantastic and had no problem replacing my watch batteries. He told me he could not do one of the watches because I waited to long and the battery had leaked acid and ruined the watch. That ok because at least he was honest. Charged me $50 for my watches which I consider good. I will make this my watch battery replacement place in the future. Finally a great place to have my watch taken care of without dealing with someone who knows nothing about them as I have experienced in the past at malls.I have a clock that needs repair and will take it here soon. I know it will be fixed correctly. By the way,he cleaned my watches and set all to the correct time and date.Thanks Al.
74- Review from Herb C.
Santa Ana, CA
4/5/2011
Had three watches that needed work or new bands. Everything was taken care of while I waited, and cost less than I expected. Highly recommend.
73- Review from Ken B.
Santa Ana, CA
5/10/2011
Had an engraving, battery replacement, and band pin replacement done. Al was great. He took his time on each of these jobs. He even discussed the resizing of rings with me. I feel as though he is very knowledgeable and honest.
72- Review from Hollow M.
Irvine, CA
5/12/2011

You must have seen many stores hyping their EXCELLENT CUSTOMER SERVICE. They will have to learn from Mr. Afdasta on how to treat the customers in the nicest possible way.

Excellent service. Absolutely the BEST. Afdasta does more than just watch repair. He fixed my Car’s remote keyless entry. There was a circuit problem and the dealer told me that I had to buy a new part for $60 and then get it reprogrammed it for $75. wth!!? I went to

http://www.1stwatchrepai… and I got my RKE fixed for GUESS how much…..$8. Mr. Afdasta did some SOLDERING work on the circuit and fixed it. He also put a new battery on it. There are a lot more things he does at this store and you can never find a better deal at any other store.

Apart from Jewellery repair, he also does clock repairs, watch repairs, minor soldering work on circuits and much more. He’s got a lot of equipment in his store and this place is definitely much better than any other store which offers the same services.

71- Review from Bobby J.

Tustin, CA

5/17/2011
Went in to get my new Seiko band adjusted. Al the owner helped me; great customer service, he was polite and professional. He also fixed my fossil band and saved me the hassle. Price for the service was also very decent. My new favorite watch repair shop from now on.
70- Review from Aaron Y.
Tustin, CA
5/19/2011
 
Mr. Afdasta was great! I walked in to a quiet store with clocks flanking the place and was greeted with a smile. I called in before going in to see how much it would cost to replace the batteries on 2 watches and was told it’d be anywhere between $3-15 per watch.
He took both of my watches (Fossil and Guess) to his handy machine and I was paying the man within 3 minutes! Seriously, was in and out of there within 5 minutes! It ended up being $16 for both watches. Couldn’t be happier! He asked how I found out about him and I told him Yelp, so now i’m here saying he provides great, friendly service!
69- Review from Gerrie L.
Irvine, CA
6/11/2011
I have used Al Afdasta to repair my watches and other pieces of jewelry. He has done a fantastic job on all of my repairs. He completes work in very little time. He is extremely polite and is very informative. He explains what needs to be done. He has repaired jewelry for me that other jewelers were not able to do or did not want to do. I can recommend him very highly. He will do all of my jewerly and watch repair work. Also, he has helped me configure my computer when I have screwed it all up. He is absolutely great. I can’t say enough good things about him.
68- Review from Shelley W.
Anaheim, CA
6/18/2011
Last minute Father’s Day gift and Al came through for me. What professionalism and courtecy . I’m a big fan. Thankyou Al!!!!!!!
67- Review from Debbie M.
Irvine, CA
7/10/2011
I was so happy to find this business, and I chose it after reading others’ reviews. I took 8 watches in to have the batteries replaced, and once it was my turn to be serviced, he finished all 8 watches in less than 10 minutes for only $48!! He even set each watch to the correct time/date and was very friendly during the process. I will definitely return if I need any watch or jewelry repairs — great experience!
66- Review from Jaine h.
Santa Ana, CA
7/11/2011
Great place, kind, prompt service from a genuine watch and clock expert! Will def return!!
65- Review from Lucas C.
Irvine, CA
7/26/2011
Absolutely Brilliant.
Unless you’re invading a country I always recommend you call ahead. I didn’t heed my own advice here but, thankfully, wasn’t punished for it.
I walked in and was greeted within a minute. I needed a battery replaced. The man took my watch and returned it working and with the time accurately set in under five minutes.
All told I was out $8.00 and 6 minutes of my day. I am a Fan!
64- Review fromdan l.
Mission Viejo, CA
7/28/2011
went here a few weeks ago. brought in my nixon watch and got the battery replaced in no time- a very painless transaction. prior to going, over the phone, the dude said it’d cost $5-15 bucks depending on the amount of labor involved. mine came out to $10. wish it was $8 but he did teach me a little about watches which i think makes up the difference. :)
i even stayed longer just to chat with Al. he’s a pretty interesting guy- a man of many trades (and thoughts).
if i remember correctly, he said he got robbed at his previous location in irvine and he’s building up again from the ground up.
i hope you will support this guy because he seems honest and hard-working and it’s his business that you’re supporting- not some uber big corporation.
63- Review from Coco L.
Tustin, CA
8/8/2011
$8 to resize a watch and it took only 5 minutes of our day! Efficient, fast, friendly service. I highly recommend this place!
62- Review from Ziggy’s O.
Newport Beach, CA
8/8/2011
Stopped by to get watch battery replacement last Saturday afternoon and service was prompt and charge was very reasonable. Definitely recommend to everyone.
61- Review from Vanessa F.
Irvine, CA
9/12/2011
I needed to get batteries replaced for 3 watches and found the great reviews for this business on Yelp.
Located in a little strip mall off First Street in Tustin, I did drive by it because the sign outside of the business didn’t exactly say “Time Palace Jewelers”, so make sure you keep an eye out for it.
I was in and out within 5 minutes for all 3 watches and the total came to $24. The repairman was very friendly and asked how I was doing and talked to my son, who was fascinated with all the clocks and watches all around the store. He even set my watches to the correct time.
I was very pleased with the price and service here and will patronize this place now as long as it’s around!
60- Review from Belinda J.
Orange County, CA
9/28/2011
I love this place!! The guy I saw was super cool and switched out two of my batteries for my watches. I will definitely go here again. I was looking for a place near Irvine or my workplace but this place was close enough!
Unfortunately I don’t remember how much he charged me. I think it was $14 for two watches.
This place is located in old town tustin – so cute!
59- Review from Matthew J.
Irvine, CA
10/2/2011
I don’t usually write Yelp reviews (actually I never have!) but Time Palace Jewelers and Mr. Afdasta definitely deserve to be my first and perhaps my last review. Master clocksmith and kind man, Mr. Afdasta, knows practically everything about how a watch or any time piece works and being an engineer that counts for alot for me. Also, he is honest and really cares for his customer’s satisfaction, providing the best solutions and explanations for each person’s problem, all in a timely (no pun intended) fashion. Definitely recommend Time Palace Jewelers and will be returning if I have any problems with my watches.

58- Review fromJapen G.

Anaheim, CA
10/5/2011
Okay… just updating my initial review. When I dropped off my watch for repair, Mr. Al told me that it will be about a week and that he was going to call me when its ready to be picked up.A little over a week passed and I wondering why I still didn’t get a call from Mr. Al. So I decided to call myself. Mr. Al answered and I asked him if my watch ready and he said yes. It’s done. I kinda got a weird tone as if its been done. So in my head why didn’t you call me?!? So I came down to pick up my watch and it was working fine again. I’ve had it for a week and the time is still correct. Just makes me sad that I had to pay $110 to have it fixed but then again its a 15+ year old watch. Something is bound to happen. At least I get to wear it as my everyday watch again.
I really have to take 1 star off for not calling me.
But I still highly recommend this place. Seems like an honest guy who is straight to the point.

57- Review from Randy C.

Irvine, CA
9/22/2011
My 5 stars are tentative until I get my watch back!
I was looking for a watch repair place and relied…
56-
11/13/2011
Don’t go anywhere else. Adjusted my watch band and replaced a battery in another watch while i waited. Explained what was needed to repair my watch. Will go back!!

55- Review from Kay Y.

Hacienda Heights, CA
12/13/2011
The owner was super nice and everything was done while you wait (i cleaned two silver bracelets and had one engraved), I love this place and will definitely go back myself and recommend it to anyone looking for a good, honest jeweler. I hope people support individually-owned stores like this, you really get personal and quality service without ridiculous charge and wait time. Highly recommended!!!
54- Review from Josh D.
Irvine, CA
12/18/2011
Very quick and reasonable prices.
53- Review from Michael C.
Irvine, CA
12/30/2011
A++!! Went to Al to get a metal watch band adjusted after reading all the positive reviews here on yelp. Such a nice and professional guy. I tried to DIY but failed and he saved the day and was toally cool about it. Looks like I have a watch guy now, thanks Al!
52- Review fromReagan S.
Irvine, CA
12/30/2011
Al is wonderful! I went in because I got a watch and bracelet for Christmas that needed resizing. Al was very thorough to make sure they were the right size and was friendly, even making jokes.
I also brought in an old necklace that had broken again and Al was able to fix the broken clasp! The whole thing took ten minutes and was $15.
I highly recommend going here for a pleasant, quick fix for any jewelry items. I know I’ll be going back!
51- Review from Nancy W.
Irvine, CA
1/7/2012
Competent, fast and friendly – awesome!
50- Review from William D.
Sandy, UT
1/11/2012
Al is legit. I had my Sunnto watch band replaced by him (bought the band on Amazon) he was great.
I learned he is a master clock maker which is a level above a certified tech. i.e. think nurse vs doctor.
I have a 25 year old rolex and new time it needs servicing I am going to go here. 1/4 the price of dallar Rolex service and more timely.
recommend!
49- Review fromPaul G.
Anaheim, CA
1/27/2012
 
The reviews don’t lie, fast efficient and economical. My girlfriend bought me a watch for my birthday and I needed to get the band sized. He did it while I waited; in the past I have used stores in the mall – they take longer (sometimes days) and charge more.
48- Review from Cindy P.
Orange, CA
1/30/2012
 
GREAT customer service! He took links out of my watch while I waited and made sure I was completely satisfied with the fit. I will definitely go back!
47- Review from H.P. N.
Irvine, CA
3/2/2012
Having received a watch for my birthday, the next thing I had to do was to get the bracelet adjusted. I went to several places in Irvine and Westminster but none of them managed to do it since the bracelet mechanism was pretty unconventional. One place even damaged a couple of screws and told me that I should send the watch back to the manufacturer for a replacement. Knowing that returning the damaged watch would have been difficult I went to Time Palace Jewelers without much hope.
But thank god, Al really knows his craft. While others failed after multiple attempts, Al sat at his station and opened the bracelet within a minute and adjusted the bracelet size to my liking. Since then I have gone back one more time to adjust another watch and Al’s customer service is always great.
46- Review fromPaul C
Irvine, CA
3/3/2012
Brought my 2 Tag Heuer watch for battery replacement. Also had 1 watch replaced with a blue band. Everything done in less than 10 minutes. 25 total out the door. Happy with service and will come back again.
45- Review fromAndrea N.
Orange, CA
3/10/2012
LEGIT.
44- Review fromLori A.
Orange, CA
3/11/2012
I am glad I checked Yelp and found this place so it is only right for me to add a positive review too. Brought in 8 watches with dead batteries. About 10 minutes and $60 later, I was out the door. Can’t vouch for anything besides the battery replacement, and the place was a little difficult to find because I don’t think they have a sign on the outside of the store that has their Name on it – just a bunch of stickers all over the glass advertising services. A couple extra u-turns was a small price to pay for the price and service.
43- Review from Steve D.
Long Beach, CA
3/13/2012
After a poor experience at another Tustin watch repair/jewelry store, I took my 40 year old S.T. Dupont watch (no longer being made) to Time Palace in hopes of getting a new band and re-assembling the watch with original parts that a previous store was not able to accomplish in over two months.
Al found a great compatible size band in stock, altered it a bit to fit my difficult to fit watch size, and had me out the door in about 20 minutes with bill of only $35.00.
I would recommend this store highly.
42- Review fromJenny L.
Irvine, CA
3/20/2012
Talk about efficient…right before I went to Kragen, I went here to get my watch fixed.
12:35PM- I come in
12:36PM – Mr. Al: “What do you need?
12:37PM- Me: “My second hand is not working on my watch.”
12:38PM- Mr. Al: “I think it’s your battery. Let me check”
12:42PM – Battery installed and watch is working again…Done and $8 and I was outta there.I love efficiency during my lunch hour with fixing my watch and my car stuff!!
41- Review from Michael L.
Irvine, CA
3/24/2012
I have a quartz watch that isn’t worth a whole lot, but has sentimental value. I took it to another watch dealer/repair place (pretty high end, so I figured they knew what they were doing) ~ they told me it wasn’t worth fixing and I should throw it away. Guess it wasn’t worth their time (pun intended)
Al tried a new battery, checked the watch function, and got me a new band! 10 minutes and I was good to go with an old friend! Price, service and speed: all optimal. He was friendly and courteous the entire time I was there. What a great business. What a great businessman!
12/3/2012
I needed new batteries for two watches – Fossil and Nike. Al did a fantastic job in less than 20 minutes and for a phenomenal price! He is extremely personable and friendly, very genuine. I would recommend his business to anyone.
Tustin, CA
11/9/2012
Found this place in the phone book-glad we did! Fantastic help! Had an old, inexpensive, but trusted watch that quit working when we changed out the battery. He checked out the watch and battery for us and refused payment. The poor watch is a goner but we would go back to this shop in a second! Proprietor extremely nice and pleasant to deal with. Can’t recommend him highly enough!
Irvine, CA
11/8/2012
He was great! Did the fixes immediately and was very, very reasonable. Also very personable. I will go back to him for everything.
Tustin, CA
10/14/2012
Great Service Al is well knowlegable about his watches got my invicta fixed within 4 minutes appreciate the help!!!
36- Mike H.
Irvine, CA
8/20/2012
I had two watches that needed new batteries. The gentleman in the shop was very knowledgible and let me know that one watch also needed a new gasket. He replaced the gasket and charged me only $4. He also charged me $8 for each new battery. I thought the price was very reasonable and the service couldn’t have been better. I would recommend this shop to anyone needing a new battery for their watch, or for any kind of watch repair.
35- Mark M.
Tustin, CA
7/6/2012
Great place. I came in off the street to get a watch battery changed and the man looked at the watch, quoted me and then started doing it while I waited. After opening the watch he noticed that the gasket was damaged and pointed it out to me. Said I could call the manufacturer to get a new gasket and he would install it for me. Great local business. I hope more people patronize local businesses like this instead of always going for the national chains.
Irvine, CA
7/5/2012
I needed some engraving and read all the great reviews on “Time Place Jewelers”, here on Yelp. I called first, then drove over to the store. It was a 5 Star experience. The owner, Al, a third generation master watch maker was friendly and professional. He did a superb engraving job and did it while I watched price was spot on and the quality was excellent. I can highly recommend him and plan on going back.
Costa Mesa, CA
7/4/2012
 
It was a pleasure finding a craftsman like Al Afdasta! The frames on my son’s eyeglasses were broken. Al laser soldered the broken parts of the frame and saved our family a great deal of money on replacement glasses. The repair was perfect. Al was also polite and a gentleman. It was a pleasure doing business with him and I look forward to using him in the future.
32- Josh L.
Irvine, CA
6/30/2012
 
i needed to replace the batteries for my watches. read the excellent reviews on yelp and stopped by the next day. the man was extremely friendly and replaced 3 batteries within minutes ($8 each).
Tustin, CA
6/4/2012
The reason why Al and Time Palace Jewelers has so many good reviews is because he really is that good. After reading the reviews, I decided to bring in my new watch as well as a 30+ old watch that I received from my grandpa for a new battery and re-sizing. I also brought in two rings to be cleaned and polished. Al did an outstanding job. Al has definitely earned another repeat customer.
Tustin, CA
5/31/2012
this place was great! the owner was very nice and they have great prices for engraving. i was very happy with the engraving job they did!
29- Tim O.
Whittier, CA
5/11/2012
 
This guy is unbelievable! Courteous, competent, fast, and very reasonable. I have several old watches and have used at least a half-dozen different repairmen over the years and the service was hit & miss. This guy is in a league of his own. He had good reviews on YELP, so I brought in my 1950′s Longines the other day to have him look at it. I instantly had a good feeling when I met Al. You can tell he’s genuine. He opened my watch up while I waited, figured out what was wrong, and fixed it right then. The charge? $10.00. He could easily have taken advantage of me, but he didn’t. He sold me only what I needed. I realize it’s not going to be $10.00 every time. An overhaul on an old watch like this is obviously going to cost much more, and I’ve got more than one that I’m going to have him do, but knowing that he’ll sell me only what I need is so refreshing and unusual in this day and age. I am so pleased that I found him! Try him. You’ll be pleased too! PS: Check out the credentials on his business card. Impressive doesn’t begin to say it.
Los Angeles, CA
4/5/2012
 
This place did a great job with my engraving! The owner is nice and friendly. The cost was reasonable as well. I will definitely bring my business here again!
Tustin, CA
2/1/2012
You are one of the most polite & helpful watch repair person I have come across. There was a time I had like 50 watches and had to get their batteries change and some service from time to time. I wish I have found you earlier.Also, I find the prices you charge to be reasonable. You seem to genuinely care about your customers. I could see your sincerity of wanting to help and provide the best, and understanding your customer. That is certainly a rare quality.You are the best Al. I will be back.
Manhattan, NY
1/16/2012
I called this jeweler for an engraving job. Telephone connection was bad and he was having hard time hearing me. As he was asking me to bring the item to the shop for him to give me a price. I am glad that I made the trip to his business.
He has lot of good review on yelp and a bad one expressing the issue about the person yelling so although I was skeptical about the telephone conversation I had with him I still went to his store. He is an amazingly polite person and very reasonable in prices. We all know the cell phone connection depending on certain location can be very noisy or unclear and based on one telephone conversation no one should make a assumption. I am glad that I went and found a real jeweler I was looking for a long time. I am going back to him for all my watch repair needs also.
25- C. C.
Anaheim, CA
12/29/2011
I’ve traveled all over the world. One thing I really like finding is the local friendly knowledgeable business person. It makes me feel like I actually matter and that customer service still does exist. I thought that I’d never find that level of friendliness and skill here stateside. How wrong I was!!! I took my 20yr old Hamilton in for repair and 7of my girlfriends watches which needed new batteries. Al was genuine, honest, knowledgeable and me feel comfortable while he did all the work. I was out of the shop in about 30min. I would certainly go back to him again:)
24- Bob O.
Placentia, CA
12/13/2011
This repair shop is excellent. If I could give it more than 5 stars, I would. Al (The owner) is wonderful. He is straightforward, honest, and quick. Al fixed my Gruen watch that another jeweler had broken (By the way, never, I mean never take your watch for repairs at Mandel’s Jewelers in Brea). Al’s fee for working on my watch was reasonable. I sat next to his work bench as he fixed my watch. This is truly “Old World” repair shop courtesy. And on top of all that, Al is a nice guy to talk with. I will definitely be taking future repairs to him.
23- Za T.
Irvine, CA
11/22/2011
I needed to get the batteries replaced for two watches and links removed/adjusted for a watch. Al did a great job at both the band adjustment and replacing batteries.
One of the chrono dials in my watch was slightly off – he simply adjusted it even before I mentioned it and also set the time, which was helpful. The total came to $28 and he was done with all three things in 15 mins. Keep up the great work Al!
22- Erin O.
Tustin, CA
8/5/2011
I had a lovely experience this morning when I needed to get a few new batteries for watches. Al was quick and efficient, as well as friendly. I immediately felt comfortable as we chatted while he fixed my watches. I will definitely go there again in the future.
Laguna Niguel, CA
6/24/2011
In June 2011 I took two watches in to Time Palace Jewelers to be repaired based on reading good reviews about the business. Keep in mind i’m skeptical about reviews as sometimes friends and relatives are the ones writing them, but I’ve got to say I was more than impressed with the service I received. I went there thinking i would leave the watches for a few days since one of them had a broken face, but Al, after a nice, warm greeting, stopped what he was doing to accommodate me and within fifteen minutes I was out the door with my two repaired watches in hand and a very small repair bill. I could tell Al enjoys what he does and is a perfectionist. I’m pleased to have found a GREAT watch repair business and am even thinking about cashing in some gold there as well.
20- csuf o.
Irvine, CA
6/14/2011
 
excellent customer service! al was very quick and professional as he replaced the batteries in 2 of my nixon watches, removed a link to resize and repaired the mechanicals in the watch to get it working again. highly recommended!
19- Lisa S.
Laguna Beach, CA
6/7/2011
You can’t find more friendly a service like this nowaday. My job was a small one but the attention Mr. Afdasta paid is so impressive. He listened to what I needed with great patience and I really appreciated the outcome of the job. When I said this service was excellent, I really MEAN it.
18- H K.
Irvine, CA
2/21/2011
I had 4 watches that needed to have their batteries replaced. After looking over some reviews for a few minutes, I decided to give this place a try and I’m glad I did. Al more than met all of my expectations and I wouldn’t hesitate to recommend him to anyone needing their watch battery replaced. Fast, quality service and very fair prices. It was truly a pleasure!
Tustin, CA
10/5/2010
Fast, expert, affordable and effortless:
Watch Repair, Clock Repair, Jewelry Repair
Engraving, Eyeglass Repair & Soldering
Metal Plating & Polishing, Computer Repair
Watch battery, Crystal and Gasket Replacement
Watch band & bracelet sells, sizing and cleaning102 W. First Street, on the corner of El Camino real, Tustin CA 92780
Serving Irvine, Tustin, Newport, Orange, Santa Ana and Orange
Tel: 949-733-1393 begin_of_the_skype_highlighting 949-733-1393 FREE end_of_the_skype_highlighting, Web: http://www.1stwatchrepai…
QualityExcellent
EXCELLENT SERVICE! went in to have my watch links removed and was out the door in less then five minutes. Al really is an expert when it comes to watches! and he really wants to make sure you leave his shop completely satisfied with the repair. Also he is very friendly and will converse with you while fixing your watch! definitely will come back the next time i have an issue with my watch! :)
Quality Excellent
On my first visit there was a customer in front of me that had a problem with his watch. Al helped him out, explained everything to him and the customer left happy. It gave me a really good feeling as I handed him my Omega Seamaster that I had tried to swap the bezel on myself. Since I have no idea what I was doing I nearly destroyed the watch and left some pretty decent gouges in the case. I left the watch with Al and got a call about 2 hours later that everything was done. I picked up the watch and it was perfect. Based on what I did to the poor thing I was not expecting much. Al really exceeded my expectations and the price was very honest and beyond fair. I could not be happier! Al is as good as they come. I will be taking any watch related issues to him without hesitation in the future.
Overall Excellent
I have been to many places to get my watch adjusted, no jewelry store or watch repair place could help me. This place is the last of his kind. Go there you won’t regret it. He does even do house calls. Note: I sure you all those five stars reviews aren’t fake.
Liked: Fantastic services at great price.
13- A Google User
Overall Excellent
HIGHLY RECOMMEND. Another satisfied customer. Great, friendly and fast service at affordable price.
12- A Google User
Overall Excellent
This place is the best! Thanks to social media, I discovered Al when I needed him most. I was not disappointed. Al is humble and his place is modest, but do not be deceived. Sure, he can quickly and inexpensively swap in a new battery, remove links from a watch band, give you a new watch strap, etc., but he is capable of so much more. He is a genuine 3rd generation watch maker and you can go for the gold with him. I did. I brought in a vintage 1965 Eternamatic 3000 Deluxe 18k watch. It belonged to my father-in-law and was given to me by my wife 27 years ago. It never worked. I explored my options online and choose Al since he had great reviews. Sometimes you need to go with your instincts on who you can trust. Al cracked the watch in front of me and under his gaze he told me that the balance wheel was bad. He quizzed me on the watch’s significance since parts are no longer made or available. Scrap and part contents can sometimes exceed what one thinks a watch is worth. I told Al the watch had sentimental value and he said he would see what he could do. To make a long story short, he ultimately sourced a rusty part from someone in Vermont who had an old Eternamatic. He brought the watch back to life and delivered a fully functional wonder at a very fair price. We then selected a new lizard skin strap for $22 and I have a real gem on my wrist now. Oh, and then I gave him 5 silver frames and he engraved them while I waited and they came out beautifully. Give your patronage to this gentlemen. Such people are rare. Almost hate to give up my secret sources, but I will for Al!
11- A Google User
Overall Excellent
Great place to go to get service done or to get your watch polished. Al will tell you the honest truth about if something can be polished and the different types of polishing. Very nice and friendly. Worth the drive and A++++++++++ service.
10- A Google User
Overall Excellent
Highly Recommend. Found this place via Google and with its positive reviews. In a few words this place is a great place to get your watch repaired in Orange County.
 
9- A Google User
Overall Excellent
Look no further! This is the place you’ve been looking for! Mr. Afdasta is knowledgeable, fast and fair. He not only repaired my broken watch while I waited, he quickly replaced the batteries in two other watches I’d brought with me. He services watches, clocks, jewelry, eye glasses, he does engraving and more. Stop by, you will be glad you did.
8- A Google User
Overall Excellent
AMAZING!!! Had a custom beer glass engraved and it turned out FANTASTIC!!!! Great service and professionalism! Al was astounding! I am certainly heading back!
7- A Google User
Overall Excellent
Low prices, excellent service. Absolutely the BEST. I got my wedding ring fixed which was broken. A very nice gentleman too. Apart from Jewellery repair, he also does clock repairs, watch repairs, minor soldering work on circuits and much more. He’s got a lot of equipment in his store and this place is definitely much better than any other huge cheesy stores. I wish he could market his work in a much better way. I’m doing my part here.
 
6- A Google User
Overall Excellent
i went there to remove a couple of links out of my wrist watch. did it in a minute and we had a very nice conversation after about work. very knowledgeable person he is.
5- A Google User
Overall Excellent
I received a Citizen watch for my anniversary and needed the band re-sized. I had a difficult time finding a place that could do the repair on-site. They did a great job and the customer service was excellent. They also have a large selection of watch bands which was a plus. I’ll definitely go back to get other watches serviced.
 
4- A Google User
Overall Excellent
I brought my wife’s fine gold chain over to Time Palace Jewelers, in Tustin, on my lunch hour. It was her birthday, and when I asked her what she wanted, she only wanted one thing, her gold necklace repaired. (So this was very important to me to make sure it happened!) From the moment I walked in, Al s kind, caring demeanor calmed my anxiousness to get the chain repaired, as he assured me he could do it right then as I waited, and quoted me such a low price I almost felt like I was stealing from him. He calmly sat down and began to work (through his lunchtime, BTW). I sat down beside him in the waiting chair and we talked about our families, work, you name it, just as if we were old friends. In less than 15 minutes he was done, and had me back on my way to work, with the repaired chain! And he did a beautiful job! (My wife was thrilled!) Thank you Al for going way above and beyond the call of duty, to help me out. The next time I am in the market for fine jewelry, a watch, or a grandfather clock, I will be heading over to see Al at Time Palace Jewelers, because I trust him! He earned that trust with his unbelievably friendly & helpful, customer service and his quality work! Too bad there are fewer and fewer places like this! -Jack Eubanks Software Engineer Irvine, CA
3- A Google User
Overall Excellent
This repair shop is excellent. If I could give it more than 5 stars, I would. Al (The owner) is wonderful. He is straightforward, honest, and quick. Al fixed my Gruen watch that another jeweler had broken (By the way, never, I mean never take your watch for repairs at Mandel’s Jewelers in Brea). Al’s fee for working on my watch was reasonable. I sat next to his work bench as he fixed my watch. This is truly “Old World” repair shop courtesy. And on top of all this, Al is a nice guy to talk with. I will definitely be taking future repairs to him.
2-A Google Use
Overall Excellent
Al is amazing. My wife went to two jewelers in Irvine to have her Omega watch repaired. One wanted $300. The two stores she went to in Irvine said they would send the watch out for repair, that means they sell jewelry, they do not repair and manufacture jewelry in house. Al can build or repair any watch or clock from scratch. He is a master at his craft and his prices were less than the jewelry stores that split repair fees with the store owner and the repair person. Go to Time Palace and you will go nowhere else. I also hired Al, who happens to have an engineering degree, to set up my TV, DVD entertainment system and to repair my computer. When something does not work, he is the person you want to call.
1- December 13, 2011
Excellent. This repair shop is excellent. If I could give it more than 5 stars, I would. Al (The owner) is wonderful. He is straightforward, honest, and quick. Al fixed my Gruen watch that another jeweler had broken (By the way, never, I mean never take your watch for repairs at Mandel’s Jewelers in Brea). Al’s fee for working on my watch was reasonable. I sat next to his work bench as he fixed my watch. This is truly “Old World” repair shop courtesy. And to boot, Al is a nice guy to talk with. I will definitely be taking future repairs to him.

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